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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,135 Reviews

1,135 Reviews of Lexus of Palm Beach - Service Center

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November 05, 2021

The service was great. My representative, Scott, was friendly and knowledgeable and took time to explain everything in detail. I always have a great experience when I go there. More

by Jharrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Feller
Nov 08, 2021 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 05, 2021

Very friendly and aware of your needs and time. I’ve been going to this lexus dealership for7 years and I am on my 3rd lexus from this dealership. More

by Mguthart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Marianne Noya
Nov 08, 2021 -

Lexus of Palm Beach responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Palm Beach. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Mar 31, 2022 -

Mguthart responded

Bill Power is a great serviced. He cares about his customers and listen to their complaints.

November 04, 2021

As usual, great service. AS always, great service. Service was excellent. Trying to use up the word requirement. More

by maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Usman Athar
Nov 05, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 03, 2021

from the time I drove up to the service dept. and gave the attendant my keys, everyone I met was pleasant, courteous, respectful and professional. My service advisor, Usman Athar and his cohort trainee, A More

by obsunfuninboca
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vedette Bernard was nice enough to show me a new RX 350l. Super sales lady.dy.
Nov 05, 2021 -

Lexus of Palm Beach responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 02, 2021

Dealership is clean, service reps are knowledgeable and helpful. Car came back clean and ready to go. I would use again. Fred More

by fwatson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca
Nov 05, 2021 -

Lexus of Palm Beach responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

November 01, 2021

Expensive service but seemed to have done a good job as car operates smoothly and the employees are all courteous More

by Shalloway
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Herbert
Nov 04, 2021 -

Lexus of Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2021

Bill Power is excellant. Nothing more to say, but I need 15 words for you to accept my answers. Ridiculous. More

by arnieweisler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Power
Nov 03, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

October 29, 2021

This was my first service at Lexus Palm Beach. Lisa took really good care of me and the vehicle came out within the hour. Very happy with the entire service interaction. Thank you Lisa. More

by Cam88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa.
Nov 01, 2021 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Thank you, and have a fantastic day!

October 29, 2021

Lisa , my service rep , was very prompt and courteous , professional and competent . She saw to it that we were comfortable while waiting and explained the procedures in an easy and understandable manner More

by marikagruia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa in service
Nov 01, 2021 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 29, 2021

Brian the service rep was very professional, explained all aspects of the battery replacement and explained the generous discount to which I was entitled More

by Adesay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Powers
Nov 01, 2021 -

Lexus of Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Palm Beach. Thank you so much for being one of our valued guests and we look forward to your next visit!

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