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Lexus of Palm Beach - Service Center

West Palm Beach, FL

4.8
1,122 Reviews

1,122 Reviews of Lexus of Palm Beach - Service Center

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October 13, 2021

Service and bodywork excellent on my Toyota Sienna no further comments if you don’t like these few words - tough More

by Pvc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick healey
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Oct 18, 2021 -

Lexus of Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 13, 2021

Service was done sooner than expected…Discount was applied…All is good!! Will definitely be going back!! More

by donnacoco2348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert
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Oct 19, 2021 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 13, 2021

A most pleasant experience, with friendly attention from beginning to end. Francesca knew exactly what was to be done with my car, she explained it clearly to my satisfaction, and the job was completed in More

by lythorne5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu
Report | Print
Oct 19, 2021 -

Lexus of Palm Beach responded

Hi, we appreciate you taking the time to leave us a response! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Oct 19, 2021 -

Lexus of Palm Beach responded

Hi, we appreciate you taking the time to leave us a response! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 12, 2021

Service on time. Pleasant friendly staff. Helpful and professional. Car wash very good. Miss the coffee while waiting. L OL More

by jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Horatio Edwards
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Oct 14, 2021 -

Lexus of Palm Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2021

VERY GOOD AND THEY WASH MY CAR AND THEY WERE REASONABLY AND I DIDNT WAIT TOO LONG More

by gwaw88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ash Glover
Report | Print
Oct 14, 2021 -

Lexus of Palm Beach responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 11, 2021

Although the wait was longer than the 20 minutes that I was told on the phone, the car’s oil was changed and the car was nicely cleaned which I appreciated. More

by jackybernstein
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
I didn’t remember the name
Report | Print
Oct 14, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 09, 2021

Honestly, Im disappointed that this is the only lexus dealership close to my home. I had an appointment and waited two hours for a tire rotation & multipoint inspection. I waited at least 30 minutes befo More

by Jrm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Francesca
Report | Print
Oct 12, 2021 -

Lexus of Palm Beach responded

Hi, we appreciate you taking the time to respond. The staff at Lexus of Palm Beach take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6004. We hope to hear from you.

October 08, 2021

Brian is great, very helpful and, explains well. Unfortunately the lengthy wait is very disagreeable. More

by Yary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian of Service Department
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Oct 11, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to Brian here at Lexus of Palm Beach! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 08, 2021

This dealership provides great service with friendly experienced service advisor’s. This level of service has been going on for the past 15 years I have been going there. More

by mreppy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Chevres
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Oct 11, 2021 -

Lexus of Palm Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 08, 2021

I have been waited on by Francesca Schintu for many years and the service has always been above par... Always great service!!!! More

by bdlrocha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francesca Schintu
Report | Print
Oct 11, 2021 -

Lexus of Palm Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Palm Beach! If you have any further questions, please give us a call. We're always happy to help! Take care!

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