Lexus of Pembroke Pines - Service Center

Staff was timely and friendly. All work done to my satisfaction! The work included a recall and they were able to get the parts fast and provided a loaner satisfaction! The work included a recall and they were able to get the parts fast and provided a loaner More

When told your car is ready, takes too long to finalize readiness. After paying, people who paid after I did received their car before I did. readiness. After paying, people who paid after I did received their car before I did. More

Horrible service. I have been coming here for six years and won’t be back. Andres was the worst service advisor ever. Very disappointed with the way I was treated and won’t be back. Andres was the worst service advisor ever. Very disappointed with the way I was treated More

Good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good More

great service thank you for everything I appreciate everything that was done for my vehicle. My fiancée said that Jeremy was very helpful!! Thank you!! everything that was done for my vehicle. My fiancée said that Jeremy was very helpful!! Thank you!! More

Mr. Jeff Hernandez, was very professional, but de dealer never did the right diagnostic, I went there 3 times,( in a period of 2 weeks) by the end they come up with an estimated repair of $ 4.600,00., or $ never did the right diagnostic, I went there 3 times,( in a period of 2 weeks) by the end they come up with an estimated repair of $ 4.600,00., or $ 6.000,00. My car is a Lexus ES 350, 2007. Im very happy with this car, but I do not think it is worth this amount of repair More

took my car to dealer for both struts to be replaced. Once I got my car back it was bouncing and misaligned pulling to the left with a clicking noise coming from the steering box. the car was aligned bef Once I got my car back it was bouncing and misaligned pulling to the left with a clicking noise coming from the steering box. the car was aligned before it went in for service and not bouncing. now the car bounces when goin 70mph on the highway. looks like the tires were not put in a triangular pattern. looks like if its a new mechanic which is fine everyone needs to learn, But, not this way. I took the car back and they did not want to receive it; Since, everyone was leaving already. Juan was just the advisor to wright up the car, it not his fought for what the mechanics do. More

No one likes having to go take their car in for service, but I have to say, My service advisor Jose Amaro always makes the experience a pleasurable one. He is extremely knowledgeable, accommodating, and ef but I have to say, My service advisor Jose Amaro always makes the experience a pleasurable one. He is extremely knowledgeable, accommodating, and efficient. I would definitely recommend him and the facility to everyone. More

Excellent service done quickly efficiently and courteously Appointment for 40k mile service at 930am Arrived at 915 John my service advisor took me into his office and immediately got my car i courteously Appointment for 40k mile service at 930am Arrived at 915 John my service advisor took me into his office and immediately got my car into service and was contacted at 1115 that car was ready More

I went in for my 10,000 mile maintenance. Everything was great. Everyone was very nice and respectful. Having a loaner car while the maintenance was being performed saved my life. great. Everyone was very nice and respectful. Having a loaner car while the maintenance was being performed saved my life. More