Lexus of Pembroke Pines - Service Center

I called several times to get an update from my service advisor Jeffry regarding the status of my repair. He does not answer his phone and did not return any of my calls. I had to get a service manager i advisor Jeffry regarding the status of my repair. He does not answer his phone and did not return any of my calls. I had to get a service manager involved to finally get a return call at the end of the day. A simple call would have eliminated a lot of stress concerning whether or not the repair would be completed as promised. Better communication and a little TLC would be nice. More

My experience was professional, pleasant, and far exceeded my expectations. I highly reccomend Lexus of Pembroke Pines to any who needs their vehicle repaired. Thank you exceeded my expectations. I highly reccomend Lexus of Pembroke Pines to any who needs their vehicle repaired. Thank you More

From the moment our interaction began, Juan was friendly and empathetic. He got me in and out of service very quickly. He also followed up after our service. I appreciate the genuine care. and empathetic. He got me in and out of service very quickly. He also followed up after our service. I appreciate the genuine care. More

It was an awful experience. I was told they would rotate my tires and give me a tire change and all they did was waste my time. I’m very upset. I will be writing a poor review on their page and will demand my tires and give me a tire change and all they did was waste my time. I’m very upset. I will be writing a poor review on their page and will demand compensation. More

Awesome group to bring your car for service. I had my car serviced on Sunday because had no other choice, I was treated as if it was any other day of the week. Kudos guys. serviced on Sunday because had no other choice, I was treated as if it was any other day of the week. Kudos guys. More

I liked the servoce advisor Jeffrey. I like the cafe and am glad there is internet service. The work was quick and I like my car. am glad there is internet service. The work was quick and I like my car. More

Buen servicio, los precios están OK. No hubo demoras, y la atención de Rodney Fuller fue muy buena. No tengo más que decir Muchas gracias la atención de Rodney Fuller fue muy buena. No tengo más que decir Muchas gracias More

My experience at the service department was a good one. I liked the way that Jaime handled my oil change. Everything was done to my satisfaction liked the way that Jaime handled my oil change. Everything was done to my satisfaction More

Andre is by far the beat rep in all of Florida and all of his customers will agree. He needs the BIGGEST raise of all time. his customers will agree. He needs the BIGGEST raise of all time. More

The waiting room and the cafeteria area are confiable. People in sales and service are totally friendly. It's my favorite dealer! Thanks a lot!! People in sales and service are totally friendly. It's my favorite dealer! Thanks a lot!! More