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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,213 Reviews

8,213 Reviews of Lexus of Pembroke Pines - Service Center

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February 14, 2021

Great service every time I visit. Carlos has been my go to for years and he’s amazing. Easy, fast, in and out, with no issues. More

by MICHELLEMARTINEZREYES
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 15, 2021 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to Carlos and Lexus of Pembroke Pines! We are thrilled that you are always so well taken care of by our team. See you next time, Michelle!

February 14, 2021

We love everything there . And Jose Amaro very professional , my wife always finish happy . Lexus also very close to my house . Thanks for all and you are the best More

by Joselier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Baez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes, Maggie Marinova
Feb 15, 2021 -

Lexus of Pembroke Pines responded

We love having you and your wife as Lexus of Pembroke Pines customers! Thank you so much for sharing this positive feedback and giving a shout out to Jose. We look forward to our continued relationship.

February 14, 2021

Very helpful. Rod fuller was able to get a tire for my car, install it and have it back to me . I feel I paid a fair price for the tire as well. More

by C_LILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod fuller
Feb 15, 2021 -

Lexus of Pembroke Pines responded

We are happy we could help! Thank you for coming to Lexus of Pembroke Pines and sharing your positive experience. We hope to welcome you back for your future service needs!

February 14, 2021

Great service, the staff was cool calm and understanding. took time to explain every detail and concern and I felt comfortable being around them. Will recommend to other! More

by cavitekevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Luis amaro
Feb 14, 2021 -

Lexus of Pembroke Pines responded

We are thrilled to hear you found our staff here at Lexus of Pembroke Pines so calm, comfortable, and understanding. Thanks for sharing and please come see us again next time!

February 14, 2021

Great company to work with. Excellent service and gets the job done. Want top services then definitely come to Lexus of Pembroke Pines in fl More

by KEILLYCARC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isdirio
Feb 15, 2021 -

Lexus of Pembroke Pines responded

Thank you for your confidence in Lexus of Pembroke Pines! Your kind feedback means a lot to our team.

February 14, 2021

Very professional service. I needed to take care of a recall and Jeremy was amazing. He took care of everything for me in only a couple of hours. I would recommend to anyone! More

by PRPNYC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Lexus of Pembroke Pines responded

We are delighted that Jeremy delivered such efficient, top-notch service! Thank you for giving Lexus of Pembroke Pines your business and excellent recommendation. Safe travels until we see you next!

February 13, 2021

Service was good as usual and Jose was great with getting the job done. We use Lexus for all our service needs. Can always count on them. More

by lmvc64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Feb 15, 2021 -

Lexus of Pembroke Pines responded

It means a lot that you choose Lexus of Pembroke Pines for all of your auto service needs. Thank you for sharing a wonderful review and giving a shout out to Jose! We look forward to our continued relationship.

February 13, 2021

Was told car was being washed and I would be out in 15 minutes. Car was not cleaned and I had to get my car. More

by EBONI320
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Lexus of Pembroke Pines responded

I'm very sorry for the mix-up here as well as the delay. I appreciate you bringing this to my attention so that I can address it with my team. I hope we have the opportunity to deliver a five-star experience next time. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

February 13, 2021

Jeremy is fantastic. I've had a lexus car in my family for over 20+ years, and Jeremy's service is tops. I can honestly say that Jeremy would be a main reason to stay with a lexus car! More

by Nicole
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Lexus of Pembroke Pines responded

Thank you for your loyalty to Jeremy and Lexus of Pembroke Pines! We are honored by your years of business and are thrilled that you have always been so well taken care of. See you next time, Nicole!

February 13, 2021

My service advisor Mejia is the best! He goes above and beyond his duty to ensure that I have the very best experience and l am satisfied with his service. More

by Michelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
S. Mejia
Feb 15, 2021 -

Lexus of Pembroke Pines responded

Michelle - There is nothing we love more than seeing kind words about our wonderful team. Thank you for posting a review about Meija! All of us at Lexus of Pembroke Pines are grateful for your business and we look forward to our continued relationship.

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