Lexus of Pembroke Pines - Service Center

The customer service was very good and helpful staff is very knowledgeable. However my wife and I were very concerned about some staff not wearing their masks or not wearing them properly while coming to t very knowledgeable. However my wife and I were very concerned about some staff not wearing their masks or not wearing them properly while coming to the Cafe area. We had our 1 month old daughter with us and had to put a mask on her. This has happened on my last two visits and everyone should protect themselves and others from this very serious Coronavirus disease. More

I purchased my Lexus ES 350 at this dealership. I have always received courteous and excellent service here. Thank you to John Steigele for always going the extra distance for my car. He is the best!!! always received courteous and excellent service here. Thank you to John Steigele for always going the extra distance for my car. He is the best!!! More

I went for my 5 thousand mile service. The staff was awesome and I was treated like I was appreciated as a customer. This is why I will continue to drive from the west coast to patronize this dealership awesome and I was treated like I was appreciated as a customer. This is why I will continue to drive from the west coast to patronize this dealership More

Great service, courteous people and good value. It was a pleasure doing business with you. Friendly, helpful staff who went above and beyond what I expected. pleasure doing business with you. Friendly, helpful staff who went above and beyond what I expected. More

Fast and easy from the moment I get there until the minute I get my car back :) Dale!!! For service or to get a new or use car my family and I come here. minute I get my car back :) Dale!!! For service or to get a new or use car my family and I come here. More

Jose in service is excellent, extremely concerned on resolving my issues with rhe car. Excellent follow up and customer service. Great communication skill in keeping me updated with the car issues. resolving my issues with rhe car. Excellent follow up and customer service. Great communication skill in keeping me updated with the car issues. More

Isidro Garcia, is the best service advisor EVER! He is understanding, knowledgeable and helpful. Great service and follow up. He’s the only person I will take my car to. understanding, knowledgeable and helpful. Great service and follow up. He’s the only person I will take my car to. More

Very organized and nice staff. The staff is always very helpful and understanding. I recommend this dealer to all my friends. Will continue going there. helpful and understanding. I recommend this dealer to all my friends. Will continue going there. More

Excellent customer service. On time, very professional and friendly at the time of service. From begging to end I will never change it. Love been a Lexus owner and friendly at the time of service. From begging to end I will never change it. Love been a Lexus owner More

The service advisor called me saying the was ready to pick up, had to wait another 40 minutes, the car ready wasn’t mine, not professional. pick up, had to wait another 40 minutes, the car ready wasn’t mine, not professional. More