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Lexus of Pembroke Pines - Service Center

Pembroke Pines, FL

4.4
8,235 Reviews

8,235 Reviews of Lexus of Pembroke Pines - Service Center

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June 29, 2020

Excellent service. My service advisor (Andre) is very prompt and professional. Service was performed as promised. I will continue to do business with Lexus of Pembroke More

by PITUKAF
Recommend Dealer
Yes
Employees Worked With
Alex Whitmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for choosing Lexus Of Pembroke Pines, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 28, 2020

As always it’s a pleasure to do business with Lexus of Pembroke Pines, the service is always top notch & staff is AWSOME Than you More

by VallsH
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2020 -

Lexus of Pembroke Pines responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lexus Of Pembroke Pines, we look forward to having you as one of our valued customers for many more years to come!

June 28, 2020

John in the service department is awesome!! He’s the only person in that department that I will work with. I come to this location because of his trustworthiness. More

by Brandicebailey
Recommend Dealer
Yes
Employees Worked With
John - Service Department 5 stars
Jun 29, 2020 -

Lexus of Pembroke Pines responded

Hi! Thanks for sharing your thoughts about your experience with John here at Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

June 28, 2020

My alternator died and I barely made it to the dealer with my three kids in the back seat. Carlos saw me with three kids and immediately set me ip with a loaner. Exceptional service! Thank you More

by ryanr014
Recommend Dealer
Yes
Employees Worked With
Carlos Perez
Jun 28, 2020 -

Lexus of Pembroke Pines responded

Ryan, We are very happy Carlos provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 28, 2020

Very good and fast service very please with the overall service today I definitely will be coming back for all that my car will need More

by Martinem
Recommend Dealer
Yes
Employees Worked With
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Lexus Of Pembroke Pines. Please don't hesitate to reach out if you need anything else.

June 28, 2020

Service department was fast and answered all cars in a timely manner. It was Sunday close to noon so as a walk-in, I appreciate the quality of service. More

by JAREDPASSY
Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Pembroke Pines responded

Thank you, Jared! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lexus Of Pembroke Pines.

June 28, 2020

excellent service under these conditions of the pandemic. John Steigele was very professional. The loaner department gave me a loaner so I could go home. I did the service on Saturday and the car was ready More

by ROMAN0165
Recommend Dealer
Yes
Employees Worked With
John Steigele
Jun 29, 2020 -

Lexus of Pembroke Pines responded

Thank you, Roman, for your business and this review. We're happy to hear John was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 28, 2020

Quick & timely updates on service made it real easy. We got the servicing done in less than an hour. Free car wash is always an added bonus! More

by SARANGMN
Recommend Dealer
Yes
Employees Worked With
Jun 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Lexus Of Pembroke Pines.

June 28, 2020

Very please with Jeremy Rivera service. His service and attention to details.M was excellent. I would like to keep him as my advisor. Thanks More

by Llopiz
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2020 -

Lexus of Pembroke Pines responded

Thank you for the kind words for Jeremy and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 27, 2020

Replacing Consul and door panels. I want to thank Andre Rust for being an excellent service adviser, he has always been helpful and attentive to our needs.Love this dearlership !! More

by survdentsupp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jun 28, 2020 -

Lexus of Pembroke Pines responded

Hello, Thanks for sharing your thoughts about your experience working with Andre here at Lexus Of Pembroke Pines. We appreciate your business and hope to see you again soon!

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