Lexus of Portland

Superb service from Andrew, Ian, Rowan and Jeff! We had been keeping an eye out for a few weeks for a slightly smaller, sportier and newer Lexus to possibly replace our 2014 GS-350. As luck would We had been keeping an eye out for a few weeks for a slightly smaller, sportier and newer Lexus to possibly replace our 2014 GS-350. As luck would have it, we managed to spot a 2021 IS-350 F Sport that checked all the boxes! Andrew Tsai in sales, Ian Kim in finance, Rowan Brown in acquisitions and Jeff Seidl in delivery made upgrading our GS-350 to the IS-350 F Sport an absolutely wonderful experience! We have been exceptionally happy with the GS-350 we purchased from Lexus of Portland as a Lexus Certified vehicle back in 2016, and it was simply a given we would repeat the process when we found this spectacular Lexus Certified 2021 IS-350 F Sport. Lexus of Portland really goes the extra mile to treat you as a valued customer. In summary, we highly recommend all the folks at Lexus of Portland if you're on the hunt for a gently used Lexus Certified vehicle! More

Jen and the gentleman at the desk was very welcoming and helped out exactly what I needed. Honestly, I was quite nervous being at the service center after years and it was quite busy. But the two made the p helped out exactly what I needed. Honestly, I was quite nervous being at the service center after years and it was quite busy. But the two made the process super easy and comforting. Would have no problem coming back for my next maintenance appointment! More

Andrew was great and easy to work with. However, we think the price was kind of high However, we think the price was kind of high More

Don Smith always takes such good care of me. As does everyone else I have contact with. Everyone at Lexus is so knowledgeable and friendly. And the turnaround time, even though this was an em As does everyone else I have contact with. Everyone at Lexus is so knowledgeable and friendly. And the turnaround time, even though this was an emergency (alternator died) was very fast. Thanks to everyone. Carole More

Jeff and Matt were most helpful during our recent visit for servicing. Highly recommend the service department, especially Jeff, for competence, professionalism, and customer focus. for servicing. Highly recommend the service department, especially Jeff, for competence, professionalism, and customer focus. More

Impressed with the customer service and expertise of the seasoned staff. I feel confident with there recommendations and help. seasoned staff. I feel confident with there recommendations and help. More

My usual service rep was out sick so Andrew stepped in to make sure I got the service I needed. He was friendly, helpful and very knowledgeable about he issues I was dealing with. He really listened to my make sure I got the service I needed. He was friendly, helpful and very knowledgeable about he issues I was dealing with. He really listened to my concerns and addressed each one. He did an excellent job over all and I would not hesitate to work with him again. More

Great sales and service teams. I have purchased two used vehicles from this dealer and purchased one new vehicle from another Holman dealer. The staff at both dealers was profess I have purchased two used vehicles from this dealer and purchased one new vehicle from another Holman dealer. The staff at both dealers was professional . I have only had a few service visits but these have been exceptional. I will continue to do business with this dealer. More

Slava, was a great sales representative to us. He was calm, patient, and very easy to have a conversation with. He was also the opposite of a pushy salesman. Slava made— what is usually a stressfu He was calm, patient, and very easy to have a conversation with. He was also the opposite of a pushy salesman. Slava made— what is usually a stressful situation— a very comfortable buying process. Everyone else at the dealership was nice as well. I don’t know how they did it, but they went out of their way to find a big bow and loan it to us for my brother (since the car was for him). Slava even wrote a note for my brother, wishing him a happy birthday. Thank you Lexus, for the great experience. More