
Lexus of Portland
Portland, OR
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We have 2 Lexus’. We always come here. But the service we received was atrocious. I can’t believe my husband waited until the end to tell me. I would have had the RXh We always come here. But the service we received was atrocious. I can’t believe my husband waited until the end to tell me. I would have had the RXh towed from there, unfixed, as I would not have wanted to give 3k after the way he was treated whether the rig needed the work or not. We have another car and a truck to use. Just because of the experience with Garrett I would have left. This is exactly why I deal with Jen! We also were Just getting ready to bring the other car in for regular service. I don’t know now. Maybe I’ll go to Toyota because this has become ridiculously elite when the service guy wants to come across as superior. gosh, I hope it’s not because my husband is black that he acted this way! Trying to guilt him into AFFORDING the repair can’t make it happen. He had no idea what is going on with us right now-that we had a leak and the first Floor flooded, central air had an issue, roof didn’t like last wind storm. People have a lot going on we don’t need a service person trying to make life more difficult. We’ll just pull it in the garage until we can figure out what’s next and where to go where the level of service doesn’t make you feel like crap More
Jeff and Matt were awesome! Working out of temporary buildings while the dealership is under construction was no issue. They made it a great experience. Made us feel like family Working out of temporary buildings while the dealership is under construction was no issue. They made it a great experience. Made us feel like family. Thank you. More
Fast, friendly, hospitable & they’re customer service on another level! Out of all the service centers I’ve been to over the years, Lexus surpasses them all. another level! Out of all the service centers I’ve been to over the years, Lexus surpasses them all. More
I want to express my gratitude to the Lexus car service team. The guys work quickly and efficiently. I've been using them for years and I'm satisfied with the work they've done. I recommend team. The guys work quickly and efficiently. I've been using them for years and I'm satisfied with the work they've done. I recommend More
I have bought from this dealership twice now and it is by far the best experience we have had compared to any other dealerships we have worked with. far the best experience we have had compared to any other dealerships we have worked with. More
This dealership really makes the applied effort for making the customer comfortable and feeling good about their service experience at Holman Lexus. Thank you! James C. Polson making the customer comfortable and feeling good about their service experience at Holman Lexus. Thank you! James C. Polson More
A great experience all around. I never felt pressured, and felt I got a fair deal on my new lx600 and on my trade in’s. My sales associate, Calamo, was very professional, and did a I never felt pressured, and felt I got a fair deal on my new lx600 and on my trade in’s. My sales associate, Calamo, was very professional, and did a perfect job in every aspect. I’m glad I did business with him. I recommend working with him. More