
Lexus of Portland
Portland, OR
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This is the 1st time, we had the privilege to work with Matt. It is so nice to work with someone that takes responsibility and pride in their job. He is excellent at understanding and providing the needs Matt. It is so nice to work with someone that takes responsibility and pride in their job. He is excellent at understanding and providing the needs of his customers. Even though you can see evidence of remodeling every where, Tyson has done an excellent job, of keeping his departments superior standards that we’ve grown a custom to over the years. More
Everyone working here is so welcoming and kind. I truly enjoy taking my car in for service. I am also so grateful for the loaner car when my car is having service. You guys rock! I truly enjoy taking my car in for service. I am also so grateful for the loaner car when my car is having service. You guys rock! More
I would love to see there is a Barista Pro coffee machine at the dealership, and it would be more excitement for everybody who uses the service. at the dealership, and it would be more excitement for everybody who uses the service. More
Its always easy to get the service done. I love the text message with a link to the video inspection of my car. I can see for myself whats what! I love the text message with a link to the video inspection of my car. I can see for myself whats what! More
I had the pleasure of working with Jeff Gilmore. He was professional, kind, and went above and beyond to make sure that I found the vehicle that I would be comfortable and happy with. Before fin He was professional, kind, and went above and beyond to make sure that I found the vehicle that I would be comfortable and happy with. Before finding Jeff and Lexus of Portland, I talked with several other dealerships in my area (Tacoma, WA) in hopes that I would find a car near me. I had such poor interactions with the many dealerships that I had been in contact with that I pretty much gave up. When I reached out to Jeff I wasn’t expecting much due to the experiences I had at other dealerships. I was very impressed with the kindness that Jeff showed me and the willingness to help me find a vehicle. I was very impressed with the integrity and high standards that Lexus of Portland holds their employees to. They do not charge over MSRP which was a huge relief; especially in this economy! Thank you so much for treating me like a human being and not just a check walking through the door! More
Everyone was kind and competent. My 30K service was complimentary from the Kuni purchase, but they didn't attempt to up sell me. The remodeling made extra work for all the staff, b My 30K service was complimentary from the Kuni purchase, but they didn't attempt to up sell me. The remodeling made extra work for all the staff, but they did their jobs with a smile. I needed to wait onsite and they finished my car in record time. The sales team was great and now I know the service team is too. More
Jason Arakaki was very helpful and professional. He was knowledgeable and kept me informed of the progress with my car. I enjoyed working with him! He was knowledgeable and kept me informed of the progress with my car. I enjoyed working with him! More