
Lexus of Portland
Portland, OR
Filter Reviews by Keyword
By Type
Showing 546 reviews
We had a great experience with Evan Whitaker, he made our buying process simple and easy. The service and staff at the Lexus of Portland dealership are exceptional. We were pleased at their wide selection buying process simple and easy. The service and staff at the Lexus of Portland dealership are exceptional. We were pleased at their wide selection of certified pre-owned vehicles. The whole experience exceeded our expectations. More
I have purchased around 80 cars in my lifetime and I have never had a better buying experience than I did with this dealer. Everyone was just super, but my sales person stood out. Bergen Allee new the differ never had a better buying experience than I did with this dealer. Everyone was just super, but my sales person stood out. Bergen Allee new the different models and their features better than any sales person I have ever met. In addition she has been great at resolving minor post sale problems. I recommend this dealer and Bergen Allee highly. David Giancola More
Vic Karma has represented Lexus with great integrity and professionalism. His responsiveness to our needs are always met, making us feel like we are his best customer out there. Knowing full well he has o professionalism. His responsiveness to our needs are always met, making us feel like we are his best customer out there. Knowing full well he has others, but at the time he is working with us we are first and foremost his priority. At least that is how he makes us feel. We've referred other family members and friends to Mr. Karma and they have all come away with the same view of the Lexus dealership and Mr. Karma as we have. His courtesy, knowledge, professionalism, and the fact he is just a friendly person, makes our experience working with him a pure pleasure. We also would like to acknowlege the service we receive when taking our vehicles in for service. The service department is fantastic to work with. They take their time to see that you are well taken care of and that your vehicle is serviced with great care. And, the chocolate isn't half bad either! One recent visit to Lexus, while waiting for our daughter and son-in-law to purchase a new car from Vic, my wife and I were waiting and wondering around the dealership. Not one, but everyone working that day stopped to ask if we needed anything while we waited. I don't think that has every happened at any other dealerhips we've purchased cars from in the 40 years we've been married. It was not annoying to us, but a heartfelt gesture by all the Lexus staff, including the manager. When the time comes for Vic Karma to retire, we will ceretainly miss the relationship we have built with him over the years. More
Beginning with my initial phone call to Lexus of Portland, my relationship with Morgan O'sullivan was good. He was forthright, knowledgeable, friendly, calm and supportive as my emotional state hei Portland, my relationship with Morgan O'sullivan was good. He was forthright, knowledgeable, friendly, calm and supportive as my emotional state heightened (a big purchase will do that...) Through the purchasing experience Morgan explained each step, executed it quickly, remained patient, friendly, cheerful, and professional. He is an excellent representative of the Lexus company. My next step with Debra Alexandra was also positive. She was good at explaining the procedure, and the options available to me, Debra had a professional demeanor, was comforting in my agitated state and fun. She, too, is an excellent representative of the Lexus company More
I had a great sales experience -- Dick was very patient with me and very knowlegeable about the type of car I wanted. I was comparing the RS450h to the X5, MDX and other high end SUVs Service so far thr with me and very knowlegeable about the type of car I wanted. I was comparing the RS450h to the X5, MDX and other high end SUVs Service so far through 10,000 miles has also been outstanding. For short service work i can stay at the dealership in the waitng room with their wifi connectivity and be productive for work. More
I had leased 2 vehicles from LexusofPortland these past 5 years. Also I service my vehicles exclusively with them. I want to point out Vic Kirma as a true professional person when it came to leasing either years. Also I service my vehicles exclusively with them. I want to point out Vic Kirma as a true professional person when it came to leasing either car. Vic is both very good at what he knows of the vehicles but his personal friendliness towards his customer is unsurpassed. There is never a sense of hurriedness and unpersonal attention. Any and all questions were answered. He never raised a red flagg in the pressure dept. either. Vic is honest, personable, and a laid back but professional kind of dealer salesman. It was a joy looking forward to getting my car, but most of all, I would go to Victor each time I shopped at Lexus of Portland!! More
Although I am not a current Lexus owner, but have been previously, I remember the ride of comfort in our RX320. When my wife and I went into the dealership recently we were considering a new RX and I wan previously, I remember the ride of comfort in our RX320. When my wife and I went into the dealership recently we were considering a new RX and I wanted to check out the new model. The greeting we received from Ed Baur was very warm and genuine. We met Ted Wood later and I was impressed with Ted's knowledge of the vehicle even though he had only recently joined Lexus of Portland. I have already referred a customer to Ted and am fully confident they will be treated professionally. When I am ready to buy, I will welcome an opportunity to work with Ted Wood. More
I bought from Lexus of Portland a few years ago. It was a wonderful experience, and a very fair purchase. I came back this year for another new car. Fantastic! Lexus is fantastic. My new car is great, could wonderful experience, and a very fair purchase. I came back this year for another new car. Fantastic! Lexus is fantastic. My new car is great, could not imagine a better car for myself. Experience with my dealer Victor and Mark Seeley was super pleasant. High energy people, honest, friendly, fun to talk to. Showed me all options, shared their experiences. Thank you very much. More
One of the best new car buying experiences I have had. Larry and Mark were both friendly, honest and authentic. Everyone at the dealership were professional and treated my family with respect. They were Larry and Mark were both friendly, honest and authentic. Everyone at the dealership were professional and treated my family with respect. They were above board about the cost of the car and my trade in from the beginning. I wouldn't hesitate to recommend either of them to anyone! More
After a mechanical failure in our previous vehicle, we were in need of a new car. Ted Wood at Lexus of Portland was knowledgable, extremely helpful, and was willing to work on our schedule. We spent ove were in need of a new car. Ted Wood at Lexus of Portland was knowledgable, extremely helpful, and was willing to work on our schedule. We spent over a week looking at and test driving various models until we found the one that worked best for our family. Ted always made himself available to help, but was never overbearing. My wife and I are absolutely thrilled with the vehicle that we got from Lexus of Portland and extremely impressed with the professionalism of Ted. He is someone that I would not hesitate to recommend to others. We shopped at other dealerships, and the difference in customer service between Lexus of Portland and the others was remarkable. More