Lexus of Riverside
Riverside, CA
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675 Reviews of Lexus of Riverside
Working with the Lexus of Riverside dealership was a pleasure. Everyone I dealt with was extremely helpful and professional and my salesperson, Marcos Reyes Gonzalez was very knowledgeable and easy to pleasure. Everyone I dealt with was extremely helpful and professional and my salesperson, Marcos Reyes Gonzalez was very knowledgeable and easy to talk to and a good listener and went out of his way to be helpful, including giving me his cell phone number and as he lives near me and passes right by my neighborhood all the time offered to stop by if I ever needed some help with something about my car (i.e., setting up my garage door opener feature in the car and call him at any time if I had questions. I also had a great experience with Lisa Hamilton, the Finance Manager. She was quick and explained all the different maintenance options I could purchase, but didn't try to oversell, which I appreciate. Also, the manager, Danny, was helpful and fair with the trade-in value or my car aspect of the deal. I always bring my cars for service at the dealership and will do so when it needs service and will review the service department at that time. I am hopeful that they are equally as professional as the sales team (and I believe they will be) Thank you Lexus of Riverside for making my experience relatively easy. More
We’ve been customers here since 2020. The sales and service staff are professional and kind. They’ve taken good care of our vehicle and we will always come back for service. They provi The sales and service staff are professional and kind. They’ve taken good care of our vehicle and we will always come back for service. They provide a comfortable space with libations if you wait for your vehicle to be serviced and they offer loaner vehicles if we cannot wait. My wife appreciates the inspection/maintenance video that is shared with us at each service. Luis Ramirez was our sales person and he was greatly helpful and informative. More
Our first purchase from Lexus of Riverside was in 2015 when we purchased a new GX460 and we enjoyed every minute we were in this vehicle. We also had all services done at this dealership and now when we a when we purchased a new GX460 and we enjoyed every minute we were in this vehicle. We also had all services done at this dealership and now when we arrived at Lexus of Riverside it was like everyone knew us and we were treated with great respect and care. We did purchase a new 2026 GX550 and Harry, our sales representative, Felipe and Tom Cruise (Jose) were simply the best in getting the "deal" done in a very kind way. Thank you to the crew at Lexus of Riverside!!!! More
The service I received was exceptional. Our agent Marcos was exceptional. First time purchasing a Lexus and I love it so far. The experience helped with my overall outlook of Lexus. Our agent Marcos was exceptional. First time purchasing a Lexus and I love it so far. The experience helped with my overall outlook of Lexus. More
After a very disappointing experience at Shottenkirk Desert Lexus, where we felt no effort was made to work with us on a deal, we decided to walk away. That turned out to be the best decision we could h Desert Lexus, where we felt no effort was made to work with us on a deal, we decided to walk away. That turned out to be the best decision we could have made. We contacted Riverside Lexus, and within minutes they responded with multiple offers on the exact same 2026 Lexus IS 350 we wanted. Not only was the pricing substantially better, but the entire experience was outstanding from start to finish. A special thank you to Sales Manager Gabriel (Gabe) and Assistant Finance Manager Jose for their professionalism, honesty, and exceptional customer service. They made the process easy, stress-free, and enjoyable. If you're shopping for a Lexus, do yourself a favor and call Riverside Lexus first. Highly recommended! John Mooney More
I thought you’re sales person Matt was very professional and knowledgeable of how the car works. He showed me everything that car could do along with setting up my garage door opener and knowledgeable of how the car works. He showed me everything that car could do along with setting up my garage door opener More
I had a great experience at Lexus of Riverside. The salesman Sam, that was helping me was awesome. Very friendly and informative, he made the buying process easy from the moment I stepped into the The salesman Sam, that was helping me was awesome. Very friendly and informative, he made the buying process easy from the moment I stepped into the dealership. Finance manager was very friendly and personable too. Seems like a good team of people that work here. More
I had an excellent experience working with Eric Zhang at Lexus of Riverside. Eric was professional, knowledgeable, and genuinely focused on making the process smooth and stress-free. Eric proactively rea Lexus of Riverside. Eric was professional, knowledgeable, and genuinely focused on making the process smooth and stress-free. Eric proactively reached out to me as soon as a vehicle matching exactly what I was looking for became availabe. He took the time to answer all my questions thoroughly and never made me feel rushed or pressured. The entire process was transparent, straightforward, and truly a no-hassle transaction from start to finish. He made sure I understood every step, from vehicle features to pricing and financing options. Eric went above and beyond to ensure I found the right car, and his customer service made the whole buying experience enjoyable. If you’re looking for someone who is honest, patient, and truly cares about customer satisfaction, I highly recommend asking for Eric Zhang. Overall, a top-notch experience. I would definitely return and refer friends and family. More



