Lexus of Riverside

This should be a 5 star review. we bought a used rx350 from sam. He is by far the nicest and most helpful sales person I have ever delt with. Absolutely can't praise him enough. we we bought a used rx350 from sam. He is by far the nicest and most helpful sales person I have ever delt with. Absolutely can't praise him enough. we had a little problem with the tpms sensor light coming on 60 miles after purchasing the car. We opted out of the extended warranty. he contacted the used car manager. (Mark) mark called me and was absolutely the rudest jerk I have ever had the displeasure of dealing with. He told me they wouldn't even try to reset the light. Which would cost them absolutely nothing. said he doesn't want to deal with me calling to complain about the car every other day and told me to deal with it I bought a used car. Continually saying he doesn't want to deal with me and to bring the car back and just return it and take my business to somewhere else. After I had explained I just paid to rent the windows and I like the car and wanted to keep it. He refused to have the service department to even look at it to see what the issue was. And I wasn't asking them to repair it for free. Simply see what the problem was. He was so rude to me sam called me to apologize for his rudeness. everyone else at the dealership was so polite and helpful. I hope nobody has to experience dealing with mark. If you are looking to buy a car please ask for sam. I promise you won't be disappointed with his service. if you are buying a car from the pre owned steer clear of having anything to do with mark. He was so unbelievably rude if I was there in person I would have put hands on him!! I hope this helps someone else out. More

sales only wants to sell you SUVs and EVs, the selection of SUVs and EVs, nothing else of SUVs and EVs, nothing else More

Everything was great! My salesperson is excellent! showing all the different models, compares to one another. Dell thoroughly explained what he showed us in the computer. My salesperson is excellent! showing all the different models, compares to one another. Dell thoroughly explained what he showed us in the computer. He did an excellent job by showing US intricate details of LEXUS. We are very satisfied. Thank you. More

Frank was my sales guy, and he has been helping me figure out the perfect SUV for a few weeks now. He was so patient and was very communicative during the search process. Needless to say, I love my new NX 35 out the perfect SUV for a few weeks now. He was so patient and was very communicative during the search process. Needless to say, I love my new NX 350h! More

I purchased a vehicle and traded in a car. Extremely easy process. Impressed. Recommend highly Extremely easy process. Impressed. Recommend highly More

Costco auto program assigned me to Lexus of Riverside. Gabriel is my contact. He helped me to find what I want. When I arrive, he spent a lot of time to show me all the new features and functions, helped Gabriel is my contact. He helped me to find what I want. When I arrive, he spent a lot of time to show me all the new features and functions, helped me to setup APP and CarPlay as well. Finance process is very straightforward without any pushing purchases. It is my best car buying experience: 1.5 hr learn/setup; 0.5 hr finance process and 0.5 hr final waiting for new car clean up (take off window sticker, washing, etc.). The whole teams are very nice and friendly. More

Purchased a 2026 Lexus RX350 Premium +. George King was our consultant and he was outstanding. Very nice Dealership and Finance Manager was also outstanding. George King was our consultant and he was outstanding. Very nice Dealership and Finance Manager was also outstanding. More

As a Costco member I was directed to Lexus of River side for the Lexus new car purchase, within minutes I received I received a call from Eric offering to help for the new car puchase. He was able to find t for the Lexus new car purchase, within minutes I received I received a call from Eric offering to help for the new car puchase. He was able to find the car that I would be interested in. I felt very comfortable in dealing with him. He was open, transparent, and friendly. He provided all the information that I was looking for from the Costco Auto Purchase Program. I liked the Dealership not padding the sticker price with unnecessary options and that I felt at ease and confident in the process of selection and purchase. Eric spent time explaining everything. The finance manager Rap Pangco was very friendly and the financing went very smoothly Overall, I loved the dealership for the no-nonsense approach in dealing with customers.. More

Jose and Philippe were amazing. My wife loves her new RX 350 Lexus. Thanks guys! My wife loves her new RX 350 Lexus. Thanks guys! More

Frank was great ! Made the process really easy and quick. Great service and great selection. We love our new TX! Made the process really easy and quick. Great service and great selection. We love our new TX! More