Lexus of Sacramento - Service Center

Everyone is always so cheerful and helpful. It makes the experience a joy. We have been very satisfied with the service for all the years we have owned our Lexus. experience a joy. We have been very satisfied with the service for all the years we have owned our Lexus. More

I brought my ES350 in to have an alarm installed. I also expressed concern about a squeaky belt sound under the hood. It was diagnosed and I was told it needs a new alternator and all new belts for a cost expressed concern about a squeaky belt sound under the hood. It was diagnosed and I was told it needs a new alternator and all new belts for a cost of over $3000! I told them I only had the car a couple weeks and that was not going to work. Well after VERY little discussion they agreed to cover the total cost and gave me a nice loaner car. To be honest I could have found a similar car for a little less but I felt Lexus of Sacramento would take care of my needs better. Boy was I right! Thanks guys... More

I can appreciate anyone that is honest and provides options. Eric has gone beyond and above all of that. He is an asset to your company! options. Eric has gone beyond and above all of that. He is an asset to your company! More

Quick service, very helpful and professional staff. My experience with Lexus of Sacramento has always been excellent, both in sales and service. I will be buying my next car here. experience with Lexus of Sacramento has always been excellent, both in sales and service. I will be buying my next car here. More

I had trouble closing up my glove box on my 2018 RX 450 H, I called Lexus of Sacramento and I spoke with Eric. He said stop in and we’ll take a look. I drove in and he fixed it in five minutes. Lexus of Sa H, I called Lexus of Sacramento and I spoke with Eric. He said stop in and we’ll take a look. I drove in and he fixed it in five minutes. Lexus of Sacramento is the best! More

We have been going to Lexus of Sacramento for over 17 years. We have always used Mike Huttleston. He always delivers great service and is knowledgable. Mike is the BEST!! years. We have always used Mike Huttleston. He always delivers great service and is knowledgable. Mike is the BEST!! More

I went to Lexus of Sacramento to purchase an all-weather trunk liner for my 2021 es300h. I had checked with weathertech, but Lexus of Sacramento was about $50 bucks cheaper and they had one in stock. It fit trunk liner for my 2021 es300h. I had checked with weathertech, but Lexus of Sacramento was about $50 bucks cheaper and they had one in stock. It fits perfect and well built!! More

I've been a customer 16+ yrs. most of the time I've received service that met my expectations. The last 3 years, I've had a handful of isolated- I hope- issues, i.e. my 49r license plate frame was take received service that met my expectations. The last 3 years, I've had a handful of isolated- I hope- issues, i.e. my 49r license plate frame was taken from front of my car and a bag of quarters was stolen from my console. I reported, but no results. The latter situation (quarters) I was offered a $20 discount on next car service, but again, nothing resulted from that. More

We have purchased 3 vehicles thru Lexus of Sacramento since 2003. They have always been a pleasure to work with. The service department has always done an outstanding job. Mike Huddelston in the service since 2003. They have always been a pleasure to work with. The service department has always done an outstanding job. Mike Huddelston in the service department is great to work with. More

I was not inform what my wait time would be at the time of my service , and ended up waiting almost for hours . which was not good for me because I had just donated blood and need to rest and eat, I almost of my service , and ended up waiting almost for hours . which was not good for me because I had just donated blood and need to rest and eat, I almost passed out i was very sick by the time I left. You need to work on this More