245 Reviews of Lexus of Serramonte - Service Center
Excellent Service when visiting Dean. I’m always pleased with the type of service Lexus provides. Dean DeCastro iscalways polite and courteous and willing to help and answer any question I’m always pleased with the type of service Lexus provides. Dean DeCastro iscalways polite and courteous and willing to help and answer any questions I have in regards to my Lexus. I do and have recommend Lexus owners to bring their car to Lexus of Serramonte for servicing. I’m a happy customer of Lexus. More
Great Service I have owned two Lexus cars, bought both at Lexus of Serramonte and have had all service done at Lexus of Serramonte. Could not be happier. I have owned two Lexus cars, bought both at Lexus of Serramonte and have had all service done at Lexus of Serramonte. Could not be happier. More
Service Service overall was great however I asked to have the inside of the front and back windows cleaned and it was not done. Otherwise my overall rating wo Service overall was great however I asked to have the inside of the front and back windows cleaned and it was not done. Otherwise my overall rating would be five stars. More
Awesome service! Everyone at the dealership was very friendly and time efficient. If I’m still in the area for my next service, I will be back here for sure Everyone at the dealership was very friendly and time efficient. If I’m still in the area for my next service, I will be back here for sure More
wonderful, wonderful We have been dealing with this dealership since 2008. Need I say more? Any questions I have are always fully answered. Service is done professional We have been dealing with this dealership since 2008. Need I say more? Any questions I have are always fully answered. Service is done professionally and I love my cleanly washed car every time. More
Very Satisfied Customer! Got a last minute appointment as our car was being driven to us from MS. They honored my requests not to wash or vacuum the car and got the car in and Got a last minute appointment as our car was being driven to us from MS. They honored my requests not to wash or vacuum the car and got the car in and out in a very timely manner for its first service. We travel and may never return to this particular dealership on account of our traveling but we would not hesitate for the slightest moment to have our car serviced here again or even consider making a new purchase. Couldn’t be happier! :) More
Great service Turned out the service cost less than the quote! That’s what I call service! Alex was great and I appreciate his willingness to problem solve Turned out the service cost less than the quote! That’s what I call service! Alex was great and I appreciate his willingness to problem solve More
Service of 2004 GS300 Lexus of Serramonte service blows away Mercedes Benz of San Francisco. It’s one of the major reasons I switched two cars ago and have never considered Lexus of Serramonte service blows away Mercedes Benz of San Francisco. It’s one of the major reasons I switched two cars ago and have never considered Mercedes again. It’s like night and day. My wife has a Prius and I try to bring it in as long as they have the parts. Dean de Castro is the ultimate professional. He knows his stuff and he’s honest. More
Absolutely great service, always consistent I changed service dealerships because my service advisor, Randy, moved to Lexus of Serramonte, resulting in me driving an additional 20 miles. The 20 I changed service dealerships because my service advisor, Randy, moved to Lexus of Serramonte, resulting in me driving an additional 20 miles. The 20 additional miles is well worth it. Randy is a professional - always friendly, communicates well and very helpful. More
Great Service AAA+++ Wonderful service. Professional and courteous. Keep you informed on all work performed. I highly recommend Lexus of Serramonte. Definitely will come b Wonderful service. Professional and courteous. Keep you informed on all work performed. I highly recommend Lexus of Serramonte. Definitely will come back again and will recommend Lexus to family and friends More