
Lexus of Smithtown
St. James, NY
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1,096 Reviews of Lexus of Smithtown
Professional and pleasant Great friendly and professional service. Quinn answered all of our questions, was eager to assist in all ways possible, prompt service, friendly, hon Great friendly and professional service. Quinn answered all of our questions, was eager to assist in all ways possible, prompt service, friendly, honest and made the leasing experience extremely easy and pleasant. Would highly recommend him to friends and family in future. More
Excellent Nice salesperson and excellent personality. I had a great experience dealing with him. I will recommend my friends an family when they are ready to le Nice salesperson and excellent personality. I had a great experience dealing with him. I will recommend my friends an family when they are ready to lease a car. More
new car We had purchased a Lexus from Smithtown in the past and returned six years later. Our sales professional was promoted so we had the privilege of wor We had purchased a Lexus from Smithtown in the past and returned six years later. Our sales professional was promoted so we had the privilege of working with Charles Green. He was professional and knowledgeable making our car buying experience a positive one. On the day of pickup , we had a delivery specialist explain the car to us in detail . He was also a pleasure to work with and his patience was well appreciated. His name is Fahid Tariq. He even offered to come to our home if we had any other technical difficulties. We would definitely recommend this dealership to family and friends. More
Andre Liskee - Lexus of Smithtown: Great personal service. LEXUS - Just a quick thank you note to your team. I brought my 2014 ES350 in for a 15,000 mile check up and had it detailed. Andy made sure that LEXUS - Just a quick thank you note to your team. I brought my 2014 ES350 in for a 15,000 mile check up and had it detailed. Andy made sure that everything was fixed perfectly and even applied a bit of touch-up paint to a scratch himself. Andy always makes you feel like you are the most important client Lexus has. My car looks brand new, and the wonderful service I received is much appreciated. Thank you, Edie Gold More
Sales team is great Sales team was not aggressive. Listened to our needs. Worked hard to get us with in the budget we wanted to stay in. Great show room. Made us feel Sales team was not aggressive. Listened to our needs. Worked hard to get us with in the budget we wanted to stay in. Great show room. Made us feel comfortable, offered water, coffee, food ect. Sales team and GM were great. We were happy with everyone we interacted with. All were very helpful. More
Best Lexus dealer on Long Island The Lexus product speaks for itself. It is a superior brand and product. The staff at lexus of smithtown bring service to a completely unheard of leve The Lexus product speaks for itself. It is a superior brand and product. The staff at lexus of smithtown bring service to a completely unheard of level. Everyone is so customer oriented This is now my second Lexus that I have purchased and my sales representIve Charles Green is the absolute best. He treats you so well and is such a wonderful individual that you can't help but becoming friends. He put me in the very capable hands of Denise Plourde the finance manager who worked magic. Again treated like a friend not just a customer I simply cannot say enough about both of them and everyone at this dealership. They do Lexus proud. If you are considering purchasing any new car give these folks a chance to earn your business. You will be glad you did. More
I got a great experience in this dealership second time. I got a great experience in Smithtown Lexus second time for a month. February 10 2016 I finance Lexus GX 470. I leave in Brooklyn that's why when I I got a great experience in Smithtown Lexus second time for a month. February 10 2016 I finance Lexus GX 470. I leave in Brooklyn that's why when I got a warning light on i choose to go to Bay Ridge Lexus. They fixed a problem which was a gas cup leak. But they also told me that I need 2 new front rotors and they will change them for me for $620. I called Smithtown Lexus and spoke with Mike Anno he is a used car manager. He told me to come to Smithtown Lexus and they will take care of that. It is almost 2 hours from my house but I went there. Mike was off and I met Andrew Liskee. He was so attentive to my needs. Called Mike and I got my rotors for FREE. I only paid for the brakes. I am so happy that I purchased my car hear and even its not that close from Brooklyn but I am planning to come there for my maintenance. I will recommend Smithtown Lexus for everyone. More
New Lexus RC 300 As a first-time Lexus owner, I am very impressed with the high-touch customer service we received from Charles Greene from the moment we met right thr As a first-time Lexus owner, I am very impressed with the high-touch customer service we received from Charles Greene from the moment we met right through to owning my car for over a week. In this industry it is not unusual to never hear from the sales person once your car is delivered. Not the case at Lexus of Smithtown. The extensive overview of the car's features by the delivery specialist Fahad Tariq the day of pick up was also very impressive. A special thank you also to Judy in accounting for following through with her promise:) All in all, so far, a wonderful experience. Not to mention that I love my new car! More
Great salesman! My wife and have been shopping for a new car for months. We were in every dealership in Smithtown at least once and just weren't 100 % comfortable wi My wife and have been shopping for a new car for months. We were in every dealership in Smithtown at least once and just weren't 100 % comfortable with all the vehicles we looked at. We spoke to Jason Tinling and explained what we were looking for. He was able to understand and suggest the right vehicle for our needs. His assistance never once felt pressured or disinterested. Once we purchased the vehicle, he wasn't done either. He made sure we understood the operation of the car comfortably, and every option that came with our new purchase. Thank you Jason. More
excellent I recently purchased a Lexus Car and I was helped by Charles Green. The service overall it was EXCELLENT. I really Thank him for all the HELP. I recently purchased a Lexus Car and I was helped by Charles Green. The service overall it was EXCELLENT. I really Thank him for all the HELP. More