
Lexus of Smithtown
St. James, NY
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1,096 Reviews of Lexus of Smithtown
Satisfied customer We bought a 2004 certified pre-owned RX330 in 2005 and were very impressed with . After having had it for a long time, it was time to trade up to a n We bought a 2004 certified pre-owned RX330 in 2005 and were very impressed with . After having had it for a long time, it was time to trade up to a new one. We now leased a 2016 RX 350 and may very well buy it in 3 years. Great cars and a wonderful dealership. Everyone we dealt with was fantastic. More
Best Experience! Based on recommendation - my husband and I drove 45 minutes to Smithtown Lexus. I was not sure what I was getting into - as there is a Lexus dealersh Based on recommendation - my husband and I drove 45 minutes to Smithtown Lexus. I was not sure what I was getting into - as there is a Lexus dealership 5 minutes from me. Quinn was MOST informative! My husband had not even wanted to drive another Lexus after his experience at the other dealership - but Quinn was SOOOO patient - answered all of his questions and put him at ease. My husband had a particular price in mind....and Quinn was so patient with him - and even when he was unable to meet the price - was able to counter with something that put my husband at ease. After all this - we dreaded the next part - the Finance Manager. Well....most positive experience. No pressue to purchase unneccessary items. Spoke to us about what we might be interested in. Gave us some advice on what may be prudent. When the prices were off - didn't hesitate to get final approval for what we wanted and what we felt comfortable paying for. When we came to pick up the car....Jeff was great. Took the time to re-show my husband things that were on our original lexus - and to show him the newer items on this car. Took his time and didn't rush us out. All in all - the Smithtown Lexus experience was GREAT. I would definetely come back. I would definetely tell everyone on the Southshore - that it is worth the drive out.The team that they have there - can only enhance your experience.They take their time with you ....and makes you feel special. More
There is a Reason We Keep Going Back to Lexus of Smithtown We have leased a Lexus from Smithtown of Lexus seven times now. This should speak volumes about how we feel about this dealership and the quality of We have leased a Lexus from Smithtown of Lexus seven times now. This should speak volumes about how we feel about this dealership and the quality of the Lexus. We have always been completely satisfied with, not just the car, but also the way that we are treated by all of the employees each time we enter their showroom or service center. We especially enjoy working with Bob Rossworn. He knows what we like and what we are looking for in a car. He "does his homework" and always has everything ready for us when we go to lease a new car. Bob is always very polite, cooperative and takes time to answer our questions. For many years now, we feel like we are visiting with a friend when we deal with him. There is no reason to check out other dealerships. Lexus of Smithtown is the best! More
Best experience! This is my fourth lease through Lexus of Smithtown & it was a pleasure as always! This team truly cares about getting you exactly what you want & goes This is my fourth lease through Lexus of Smithtown & it was a pleasure as always! This team truly cares about getting you exactly what you want & goes above and beyond at every turn. I literally look forward to lease end to go back into the dealership & let the fun of finding the next perfect car for me begin. Bob Rosshorn is one of the best people you will ever meet...a trustworthy person who you will want to buy a car from. And if you're lucky enough to have Abbas Rajani go over your car with you, you will want to record it bc he's a wealth of knowledge on product details! Great experience, highly recommend! More
Car buying made easy Michael Rothstein was absolutely great, from start to finish, in the car shopping process. He was never 'high pressure' and was always concerned about Michael Rothstein was absolutely great, from start to finish, in the car shopping process. He was never 'high pressure' and was always concerned about our ultimate satisfaction. In this industry those are unusual traits. If you're someone who doesn't enjoy the typical car buying experience, Michael is the guy to see at Lexus of Smithtown. More
Michael Rothstein made buying a Lexus enjoyable Michael Rothstein was extremely professional. He took the time to answer all my questions. Having recently purchased a car from another dealership for Michael Rothstein was extremely professional. He took the time to answer all my questions. Having recently purchased a car from another dealership for my daughter , the Lexus of Smithtown experience provided by Michael was by far superior! Fashad also took the time to explain many of the tech features the Lexus had. I am extremely satisfied. More
Great services My Salesman was Michael Rothstein, he made it a great experience and was painless. Super happy with my 300IS. Everyone at Lexus was a pro. Can't wai My Salesman was Michael Rothstein, he made it a great experience and was painless. Super happy with my 300IS. Everyone at Lexus was a pro. Can't wait to come back.... More
Excellent service from Michael Rothstein Michael Rothstein was caring and concerned that I was choosing the vehicle which was appropriate for me amongst the many choices I had through the dea Michael Rothstein was caring and concerned that I was choosing the vehicle which was appropriate for me amongst the many choices I had through the dealership. He saw me through to the very end to make sure my leasing experience was easy and every detail was attended to. He was a pleasure to work with. More
Great car, great deal and excellent service! I discussed with Mr. Quinn Mui over email and was able to quickly made decision to return my GLK 350 and go for Lexus RX 350. We really appreciate th I discussed with Mr. Quinn Mui over email and was able to quickly made decision to return my GLK 350 and go for Lexus RX 350. We really appreciate the quick response, professional knowledge and honest ticket quote to make the thing moving very efficient. I definitely will recommend this dealer to others. Thanks a lot, John More
Mr. Quinn Mui is truly a great asset to Lexus of Smith Town Mr Quinn Mui is a wonderful sales person with in depth product knowledge. I would recommend my friends and family to Lexus of Smith Town on their next Mr Quinn Mui is a wonderful sales person with in depth product knowledge. I would recommend my friends and family to Lexus of Smith Town on their next purchase. Sincerely Ken More