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Lexus of Southampton

Southampton, NY

4.9
386 Reviews

299 County Road 39A

Southampton, NY

11968

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386 Reviews of Lexus of Southampton

January 30, 2021

Simply, Felicia is excellent. Circumstances required that my purchase be completed from 1,500 miles away. All facets of the experience truly exceeded my expectations. More

by Kyle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Felicia Lattimore
Apr 15, 2021 -

Lexus of Southampton responded

Thank you Kyle for sharing your 5-star experience with us. Taking care of a purchase from that far away could be tricky so I am very happy to hear that Felicia was able to provide such great assistance while doing so. Enjoy your new Lexus!

January 10, 2021

I found Frank to be friendly and very helpful. The vehicle was ready for me to check over, and test drive at the appointed time. Finance Manager was also very friendly, and quick to get me the best p More

by mjsjw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Knoll
Apr 15, 2021 -

Lexus of Southampton responded

Thank you for the kind words and 5-star review, we really appreciate them!

January 07, 2021

in summary: vastly overcharged for 90m service. Included non-approved items and the bill ended up 75% greater what other dealer quoted [I subsequently obtained quotes from 2 others Lexus dealers]. Drive t More

by jgs
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Licari
Jan 15, 2021 -

Lexus of Southampton responded

Thank you for taking the time to provide a review. Your feedback is taken very seriously and I am disappointed to hear that you did not receive a 5-star experience while working with us. If you would like to discuss your visit further, please contact us at (631)259-0300 and ask to speak with our Service Manager. I do hope we will have the pleasure of welcoming you back again in the future and I wish you all of the best.

November 23, 2020

This is the second Lexus we have leased or purchased from Lexus of Southampton. We live in Smithtown and could purchase the car much closer to home but the staff at Lexus of Southampton makes the effort wor More

by Bob S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne, Joe Gomez, Felicia Lattimore
November 13, 2020

Organized, efficient, polite.Responsive.Attention to Organized, efficient, polite. Responsive. Attention to detail. Great customer service. Frank Knoll was excellent salesman without being pushy. Ev More

by Alexandra
Recommend Dealer
Yes
Employees Worked With
Frank Knoll, Felicia Lattimore
November 03, 2020

I had a great experience working with Joe, Frank, Wayne, and the team at Lexus Southampton. Their professionalism and friendly approach, knowledge of the vehicles and the marketplace were exemplary More

by cklopp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Knoll, Joe Gomez
September 04, 2020

Felicia was professional, responsive and straightforward. I enjoyed working with her, and appreciate the manner that she handled my new lease, I look forward to working with her in the future. Justin Towey More

by Justintowey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felicia Lattimore
August 04, 2020

Southampton Lexus:Excellent Car! Excellent Dealership! Southampton Lexus is great! This is our 3rd Lexus lease and the reason is simple: it’s a great care and we can count on dependable support to address More

by Gail and David
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Savino, Michael Vacey
July 24, 2020

I had a wonderful experience buying my RX 350 at Lexus. Felicia Lattimore was great and made the whole process so easy, she took the time to explain everything. She was very thorough and patient. I’m very More

by Michelle11976
Recommend Dealer
Yes
Employees Worked With
Michael Vacey, Mark Mitaritonna, Chris Futrell, Ciro Samper, Felicia Lattimore
May 14, 2020

Billy Excellent service in choosing a new RX350 under very difficult circumstances of the virus.. Prompt, efficient and friendly and received the car withi More

by BillyBoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Knoll
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