Lexus of Tucson - at the Auto Mall - Service Center

Lynn Gray was the first and only Service Consultant that I have dealt with in the three years of owning my vehicle. This was the first time that I meet and worked with Sean Hornaday. Sean took care of my n I have dealt with in the three years of owning my vehicle. This was the first time that I meet and worked with Sean Hornaday. Sean took care of my needs and worked with me. This was in regards to a gift certificate that I received and did not cover the 20,000 service maintenance, to which I did not understand completely. Lynn has always been very helpful to me, in whatever circumstance it was. This was the first time with Sean. I did have to wait for someone in the service when I drove in. Then the person had to find who had taken my call and made an appointment with. I depend upon the quality of work that will be done or taken care and I have had no problem. The service that i have had, is the regular maintenance that is required maintenance to keep the vehicle in good running condition. Th battery was replaced. I was very thankful and appreciative for a new battery. My husband and I just drove over 3500 miles with no problems and got good gas mileage. I like my car and enjoy driving it. More

I would really appreciate terminating the sending of the post cards after every service visit. If you really feel that the same questions need to be asked after every visit, you have my e-mail address, why post cards after every service visit. If you really feel that the same questions need to be asked after every visit, you have my e-mail address, why don't we handle it this way. I would really like to drop the post card after every one of my visits. More