Lexus of Tucson - On Speedway
Tucson, AZ
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 26 service reviews
I have had an excellent experience with the service department. I recently had my first service on the 2017 Lexus GS 350. Nina was very professional and a pleasure to speak with. My history goes back t department. I recently had my first service on the 2017 Lexus GS 350. Nina was very professional and a pleasure to speak with. My history goes back to 2007 with a purchase of a 1993 LS400 from Adam who now is at the Auto Mall. More
Lou does not represent the level of service I've experienced at Lexus Speedway in the past. He questioned that validity of an ongoing issue I've had with Carplay (Siri goes into a loop when I try to experienced at Lexus Speedway in the past. He questioned that validity of an ongoing issue I've had with Carplay (Siri goes into a loop when I try to send a text) because he'd never heard of it. He then suggested that I should call Lexus Corporate and complain. After I got my car back, one of the door lock features wasn't working the same and when he tried to talk me through it, he became rude and suggested I bring the car back in. (A friend later told me how to fix it myself.) After another friend recommended her service advisor at Lexus Auto Mall, I schedule a visit and they ultimately resolved the Siri issue -- after I'd been told repeatedly by your IT advisor that it was an ongoing problem that Lexus was working on. Yes, it was a Lexus software issue which the Auto Mall techs were able to fix. More
Shawn has been a trusted service advisor for our family cars over the past 15 years. He is a professional, knows Lexus vehicles inside and out, and I have come to depend on his trusted advice. Great guy cars over the past 15 years. He is a professional, knows Lexus vehicles inside and out, and I have come to depend on his trusted advice. Great guy that sets the bar high and is a great example of Lexus at its best! Chris More
Niko Cota, is an exceptional service coordinator. I am so grateful to have him work with me. He has always gone above and beyond and treats me like if I was his family member. Lexus should be very ho I am so grateful to have him work with me. He has always gone above and beyond and treats me like if I was his family member. Lexus should be very honored to have him on the team. More
Shawn McKenzie is The Best! He is always attentive and ready with advice or answer for my questions and issues. Easy to understand and always willing to work with me on schedu He is always attentive and ready with advice or answer for my questions and issues. Easy to understand and always willing to work with me on scheduling based on my schedule. More
Andy does great all the time 5 star reviews always takes care if my service on my car need any service done to your vehicle go see andy 👍 care if my service on my car need any service done to your vehicle go see andy 👍 More
Outstanding. Since I own a Lexus, I am on into service rarely. Nico remembers me every time time, knows my vehicles history, makes the correct an appropriate re Since I own a Lexus, I am on into service rarely. Nico remembers me every time time, knows my vehicles history, makes the correct an appropriate recommendations for service. He always follows up, keeps me informed of progress. He always has a smile on his face and is always so welcoming. Thanks Nico!! More
Shawn has handled service for my Lexus vehicles over the years and has done an exceptional job. Very pleasant to work with, and and gets things done for his customers repeatedly. You won't fine better or years and has done an exceptional job. Very pleasant to work with, and and gets things done for his customers repeatedly. You won't fine better or get better treatment. More
Great service always great 👍 gets my car back how I want it everytime. Need a service appointment go see andy. it everytime. Need a service appointment go see andy. More



