Lexus of Valencia

I am always inpressed when I take my car for service to Lexus of Valencia. When I pull into the service area and step out of my car I am greeted by name! Every service person I have dealt with there is v Lexus of Valencia. When I pull into the service area and step out of my car I am greeted by name! Every service person I have dealt with there is very friendly and courteous. I will continue to take my car to this dealer. More

Very prompt and excellent service. Always on time and ready to help in every way. Never had this great of an experience with past dealerships. From the cookies and cold water to the ladies at the front ready to help in every way. Never had this great of an experience with past dealerships. From the cookies and cold water to the ladies at the front desk I feel always so important when I arrive and leave. More

Always very professional.They always deliver as promised. They are convenient and at times have found things that were getting close to failing on my car and brought them to my attention. There is nothing They are convenient and at times have found things that were getting close to failing on my car and brought them to my attention. There is nothing worse than being broke down on the road somewhere. More

Knowledgeable staff, courteous, timely, work done as promised. Great experience every time. Have bought or leased five new vehicles from this dealership and would return without hesitation. No "dealer g promised. Great experience every time. Have bought or leased five new vehicles from this dealership and would return without hesitation. No "dealer games". Always willing to go the extra mile in the service department. Highly recommended! More

I am always pleased with the service I receive from Lexus of Valencia. Brian is always attentive and informative to my car needs and treats me like family and not just another customer. I would highly recomm of Valencia. Brian is always attentive and informative to my car needs and treats me like family and not just another customer. I would highly recommend this dealer to others as well. Omar was also friendly and drop me off at work and picked me up with no delays. I keep coming back for service over and over again. All the staff at Lexus of Valencia is custermer service oriented. Thank you for keeping Lexie Reloaded in tip top condition. She appreciates it. Pattie R More

I give this dealer an excellant rating because of their customer service. We have been Lexus owers since 1990 and have owned 7 Lexus's, 5 of which we purchased from Lexus of Valencia. Our service writer, customer service. We have been Lexus owers since 1990 and have owned 7 Lexus's, 5 of which we purchased from Lexus of Valencia. Our service writer, Bryan Stover, is another reason I give such a high rating for the dealer. Bryan is outstanding and has given me excellant customer service with all our service needs over the years. More

I received a note from the dealer that I may have the opportunity to turn in my 3 year lease in one year early for a new lease. I went to the dealer and discussed my options and they were able to get me opportunity to turn in my 3 year lease in one year early for a new lease. I went to the dealer and discussed my options and they were able to get me into a new car within my budget. They made the process very smooth. I would definately recommend them to my friends and family. More

GREAT SERVICE. BRYAN STOVER IS GREAT. HE IS ALWAYS WILLING TO HELP AND IS SO FRIENDLY. HE ALWAYS RETURNS CALLS. I ALWAYS GET MY CAR SERVICED HERE AS THE SERVICE IS EXCELLENT!! THEY GIVE A LOANER C WILLING TO HELP AND IS SO FRIENDLY. HE ALWAYS RETURNS CALLS. I ALWAYS GET MY CAR SERVICED HERE AS THE SERVICE IS EXCELLENT!! THEY GIVE A LOANER CAR WHEN CAR IS IN FOR SERVICE WHICH IS SO VERY ACCOMADATING. More

Service is always friendly, prompt and thorough, with the costs being reasonable, when there are even costs. Never had an issue yet, after several cars through the same dealership. The free cookies that are costs being reasonable, when there are even costs. Never had an issue yet, after several cars through the same dealership. The free cookies that are set out at the service department are an added bonus. More

Top notch in every way. Great attention to detail. Friendly and fast. I always receive in advance, detailed breakdowns of all service work and costs. The car service is always completed on time. The l Friendly and fast. I always receive in advance, detailed breakdowns of all service work and costs. The car service is always completed on time. The loaner car program is a life saver. I am able to leave my car for service and use the loaner car to get to work. Very convenient. More