Lexus of Valencia

Bryan Stover is fantastic! He's professional, caring, and extremely knowledgeable about all aspects of the services being performed on my vehicle. He keeps me completely informed about what is needed p and extremely knowledgeable about all aspects of the services being performed on my vehicle. He keeps me completely informed about what is needed presently and in the future for my vehicle's maintenance and performance. I wish all companies functioned like Lexus of Valencia! What a joy that would be! The service is quick and easy. I wouldn't take my car anywhere else. The service is outstanding! I recommend this dealership without any hesitation! They are the best! More

FROM THE TIME AFTER I GOT MY CAR AND I WANTED A BODYKIT FOR MY CAR AND I LOOKED ALL AROUND AND I FOUND THEY WERE PRETTY PRICY AND THEN I WENT TO LEXUS OF VALENCIA AND THERE PRICES WERE GREAT AND I TALK TO FOR MY CAR AND I LOOKED ALL AROUND AND I FOUND THEY WERE PRETTY PRICY AND THEN I WENT TO LEXUS OF VALENCIA AND THERE PRICES WERE GREAT AND I TALK TO SCOTT ON THE PHONE AND FROM THAT DAY SCOTT HAS BEEN MY GUY HE MAKES EVERYTHING SO CLEAR FOR ME TO UNDERSTAND IT ALL...AND WHEN I BROUGHT MY CAR IN FOR A OIL CHANGE AND I CAME BACK TO PICK IT UP AND THEY HAD WASHED AND CLEAN SO THEY HAVE VERY DEALERSHIP WITH VERY FRIENDLY PEOPLE WHO LOVE TO HELP!!! More

I have purchased my last two cars from this dealership and they amaze me with their service and the quality products they sell. I will likely buy more cars from this dealer. Keep it up! I can't believe and they amaze me with their service and the quality products they sell. I will likely buy more cars from this dealer. Keep it up! I can't believe this survey forces people to type a minimum characters. That is absolutely ridiculous. What a bad taste to leave in everyones's mouth... More

Bryan is always very pleasant and helpful as well as all other associates that I have dealt with. I think that Lexus of Valencia has the best Customer Service I have ever seen. Bryan is the BEST!!!! He al other associates that I have dealt with. I think that Lexus of Valencia has the best Customer Service I have ever seen. Bryan is the BEST!!!! He always make me feel like I'm his only customer! More

We have bought 4 different Lexus vehicles over the last 6 years. We have always been greeted cordially. The staff remembers our names. We have been very happy with each vehicle overall. We were a little years. We have always been greeted cordially. The staff remembers our names. We have been very happy with each vehicle overall. We were a little unnerved by the LS600h when it decided to take off on us twice (we traded in that car which was handled expeditiously.) Other than pickup trucks (which they don't have) we wouldn't buy a vehicle anywhere else. More

My husband & I both own a Lexus and Bryan is always very helpful and friendly! If I am out shopping and something shows up on my car like it did today "low tire pressure" I know I can just drive into Lexus helpful and friendly! If I am out shopping and something shows up on my car like it did today "low tire pressure" I know I can just drive into Lexus of Valencia and Bryan will even stop eating his lunch if he has too to get my car taken care of. I would not take my car to anyone else, anywhere else More

I have always had great serivce. I have used Brian most of the time and have been real happy. This last service visit I had Kristen and again I was happy to bring my car to this service dept. Both Brian an of the time and have been real happy. This last service visit I had Kristen and again I was happy to bring my car to this service dept. Both Brian an Kristen made me feel my car was important to them and they were going to treat like it was their car, the loaner car are clean and run great and you feel safe while driving one of them. I would be glad to recommend this dealer ship. More

I went to this dealer to have my Lexus service for a recall and Bryan Stover was the agent. Bryan was good and treated me professionally, he is sincere to questions even after the service and that matte recall and Bryan Stover was the agent. Bryan was good and treated me professionally, he is sincere to questions even after the service and that matters to me because some people will not entertain you as much esp when they already got paid. So i recomment this dealership and not to mention everyone else ask me if i have been help which shows thier good service people & company. They have all been trained to do the right way and they all did what they are told. I also bought my car there and that was a headache free transaction usually buying a car is not a pleasant experience but with this place, it was headache free. Thanks you all guys! More

Scott was very helpful when scheduling my appointment. My car was in for a recall part along with many others but he was able to make me an apponitment in a timely manner. When I arrived for my appointme My car was in for a recall part along with many others but he was able to make me an apponitment in a timely manner. When I arrived for my appointment Scott greeted me promtly and went through the services needed for my car efficiently. I was then given a loaner car and I was on my way. Two short days later I was sent an email and a phone call to let me know my car was ready for pick up. The process was quick and painless. Thank you. Michelle More

the service is good and accommodating in the service department,they are so welcoming and friendly, I highly recommend this dealership to friends, and given a chance if my budget will allow me to buy a department,they are so welcoming and friendly, I highly recommend this dealership to friends, and given a chance if my budget will allow me to buy another Lexus brand of car I will go here and buy another one. keep up the friendly and accommodating service More