Lexus of Wesley Chapel - Service Center

Personal Customer Attention From the moment you enter the dealership, one anticipates a solid experience, from people who truly care....not just about your car, but, for you. Whe From the moment you enter the dealership, one anticipates a solid experience, from people who truly care....not just about your car, but, for you. When you’re welcomed by a guy like Winston, how could you not feel that your car is in good hands. Not to mention, having an upbeat, enjoyable conversation about life, when in reality, the dealership is the last place you want to be....my service rep, Jason, has, without exception, managed my account, reflective of the high standards of quality one expects of the Lexus brand.......when I leave the dealership content....I’m a happy guy....and, that’s how I left Lexus of Wesley Chapel, last Friday....thank you More

Excellent Good customer service! I left the Lexus dealership satisfied with how I was treated and satisfied with the maintenance That was done on my car ! Good customer service! I left the Lexus dealership satisfied with how I was treated and satisfied with the maintenance That was done on my car ! More

Courteous, informative, and quality service. Outstanding workmanship with complete explanation and cost. Additionally, the young lady in rental was polite, explain the terms of courtesy vehicle ( Outstanding workmanship with complete explanation and cost. Additionally, the young lady in rental was polite, explain the terms of courtesy vehicle (rental) well. Also, the snack area staff are excellent. More

Best service in Tampa I returned for my 60,000 mi service at the new Wesley Chapel Lexus, and as always it was great and flawless. We were met on time by our excellent serv I returned for my 60,000 mi service at the new Wesley Chapel Lexus, and as always it was great and flawless. We were met on time by our excellent service agent, Forrest Browne. He made sure that our car was serviced well and efficiently. The comfort at this Lexus while waiting for our service is wonderful with complementary coffee, soft drinks, muffins and served by gracious hostesses. I highly recommend Wesley chapel Lexus and Forrest Browne. More

Most modern, efficient and knowledgeable Lexus dealership. I was extremely impressed with my service writer’s (Christian Popp) professionalism and expertise. The wait was minimal and the work performed was sup I was extremely impressed with my service writer’s (Christian Popp) professionalism and expertise. The wait was minimal and the work performed was superior. To top it all, the price was lower than at my previous dealership. I strongly recommend that you take the drive to Wesley Chapel, it pays off! More

Oil change Always a good experience at Wesley Chapel, Lexus. Bobby was on top of everything. Kept me informed and is the model for service tech’s on how to treat Always a good experience at Wesley Chapel, Lexus. Bobby was on top of everything. Kept me informed and is the model for service tech’s on how to treat customers. More

Wonderful experience Not your average car dealership, definitely goes way beyond having that second mile service for customers . Very grateful for the experience, humility Not your average car dealership, definitely goes way beyond having that second mile service for customers . Very grateful for the experience, humility, and quality of experience More

Excellent first experience From the moment I entered the dealership I was greeted by staff that was eager to assist and take care of me and my vehicle. From the moment I entered the dealership I was greeted by staff that was eager to assist and take care of me and my vehicle. More

Great service I was hoping wesley chapel service department was as good as Sarasota and so far I am pleased. I would never go to Tampa as they have a reputation for I was hoping wesley chapel service department was as good as Sarasota and so far I am pleased. I would never go to Tampa as they have a reputation for unnecessary service repairs. More

Service Department Best amenities and best service reps. Everyone is nice and helpful. I didn’t mind waiting for my car to be done. They have a mini food section that is Best amenities and best service reps. Everyone is nice and helpful. I didn’t mind waiting for my car to be done. They have a mini food section that is lovely and have delicious treats:) More