Lexus of Wesley Chapel - Service Center

Best Dealership I Have Ever Had! Everyone I have ever had contact with at Lexus of Wesley Chapel have been upmost professional. This dealership only has the best of the best. I purch Everyone I have ever had contact with at Lexus of Wesley Chapel have been upmost professional. This dealership only has the best of the best. I purchased a car here, have had it serviced & even repaired. Every experience has been stellar. I recently worked with Forrest Browne in Service and couldn’t have had a better experience. He went above and beyond!!! More

5k mile check-up. Everything during service was outstanding. My wife and I had breakfast while we waited. The attendant, Matt, was very professional and addressed a Everything during service was outstanding. My wife and I had breakfast while we waited. The attendant, Matt, was very professional and addressed all of our questions. More

Service From the time I called to set an appt to the time I arrived, service was outstanding. I was greeted by a wonderful service porter who quickly introduc From the time I called to set an appt to the time I arrived, service was outstanding. I was greeted by a wonderful service porter who quickly introduced me to my advisor Christian. Christian had all my information and took great care of my wife and I from start to finish. Christian communicated efficiently with no questions asked. If your going for service at Wesley Chapel Lexus ask for Christian!! Thank you Christian!! More

It's A very nice, friendly, & clean new dealership There's really not much more you can say, anyone who has ever been to a Lexus dealership will know they put quality and thoughtfulness in every part There's really not much more you can say, anyone who has ever been to a Lexus dealership will know they put quality and thoughtfulness in every part of their dealership experience. I usually have my vehicle service in Orlando but decided to give Wesley chapel a try and I was not disappointed. From the Friendly staff that greets you as you drive into a service Bay to the lovely lady who warms up pastries and hand out snacks and drinks to you in their Cafe area, not to forget the concierge service that helps you out in a timely and efficient manner. The experience is what I come to expect from a Lexus dealership and Wesley chapel Lexus does not disappoint. However just for comparison people who may think this review is biased I recently (the weekend before visiting Wesley chapel) visited Lorenzo Buick GMC of Miami to inquire and purchase a vehicle, sadly I found there dealership to be horrible with customer service, From the pushy unknowledgeable sales associates, to the bait and switch that they pulled on the vehicle I was interested in, and to the fact most of the sales associates could not speak proper or even basic English, not to mention handing out invalid gift cards, all those things combined show the difference in a good dealership experience= Lexus, to a horrible dealership experience = Buick GMC , it shows that all dealerships are not the same. Needless to say I did not purchase at Lorenzo Buick GMC, I will however will continue to patron my local Lexus and Toyota dealerships with Wesley chapel Lexus being one of them. . Mr. M.P. More

Service Thanks for high level of customer service and professional environment. Appreciate the follow up and attention to detail. Allowing use of courtesy car Thanks for high level of customer service and professional environment. Appreciate the follow up and attention to detail. Allowing use of courtesy car is a huge differentiator. More

Great Exceptional service. Had recall and 10,000 mi. service. Matt recommended a restaurant within walking distance for lunch, when we returned all the serv Exceptional service. Had recall and 10,000 mi. service. Matt recommended a restaurant within walking distance for lunch, when we returned all the service was done and car washed. Matt reviewed and explained all that was done. More

Perfect customer service from drive-in to drive out Jordan, who dropped us off at the mall, thank you for your warm hospitality. Bobby, thank you for checking my car in and keeping in touch throughout t Jordan, who dropped us off at the mall, thank you for your warm hospitality. Bobby, thank you for checking my car in and keeping in touch throughout the day. Kyle, thank you for taking such good care of my car. My Dad passed and I inherited his most prized car so treating it good means something to me. We just moved to Florida from Georgia and I’m glad to know I won’t have to go home for car servicing! More

Lexus of Wesley Chaoel Great service and friendly staff. I have always had a pleasant experience with their.service department and sales department. I highly recommend thi Great service and friendly staff. I have always had a pleasant experience with their.service department and sales department. I highly recommend this dealership.to everyone. More

Great service Great service. Dealership treated me well. Great set up at the building with refreshments and food available. Everyone at the dealership was very frie Great service. Dealership treated me well. Great set up at the building with refreshments and food available. Everyone at the dealership was very friendly. Overall great service. More

Professional First time using this dealership. My service representative met me when I exited my car, and he, (Forrest), was very professional and easy to talk to First time using this dealership. My service representative met me when I exited my car, and he, (Forrest), was very professional and easy to talk to. He explained everything, so that I understood easily what was going to be done. I asked to see a salesperson, since I was interested in the UX, and Hal was also very professional. All in all, the experience was great! More