Lexus of Wesley Chapel - Service Center
Wesley Chapel, FL
580 Reviews of Lexus of Wesley Chapel - Service Center
Excellent! The people at Lexus at Wesley Chapel could not have treated me better. They serviced my car quickly and at a reasonable price. My car was returned to The people at Lexus at Wesley Chapel could not have treated me better. They serviced my car quickly and at a reasonable price. My car was returned to me washed and vacuumed better than the local car wash I use. I highly recommend this dealership. More
Best Lexus service in Florida I have used Lexus of Tampa, Lexus of Clearwater. Lexus of Orlando. This dealer in Wesley chapel is by far the best I have used and I have driven Lexus I have used Lexus of Tampa, Lexus of Clearwater. Lexus of Orlando. This dealer in Wesley chapel is by far the best I have used and I have driven Lexus for many years. I was prepared to pay for a full diagnostic on a used Lexus that I bought and they can back after completely checking out the car and then fully cleaning it with no charge. I was floored to say the least I will go many more miles the two other dealerships just to shop and service my cars here Great visit More
Great service I recently took my GX for routine and warranty service to Lexus Of Wesley Chapel. Christian, Service Rep, was very professional and the service went s I recently took my GX for routine and warranty service to Lexus Of Wesley Chapel. Christian, Service Rep, was very professional and the service went smoothly. They even price matched the purchase of my new tires to a very competitive local tire dealer. I’ll definitely return for all my service needs. More
Travel assist Had the misfortune of driving I-75 just after an accident occurred. After passing the accident site my RX350 suffered 2 cut tires. At my request AAA b Had the misfortune of driving I-75 just after an accident occurred. After passing the accident site my RX350 suffered 2 cut tires. At my request AAA brought us to Wesley Chapel Lexus. I phoned ahead and spoke with an extremely helpful Alem Vasquez.. I informed him I would be arriving on. AAA flatbed truck. He said no problem they were open until 6pm. By the time I arrived it was 5pm. Alem handled things beautifully. The RX was delivered to the service area where the service manager personally handled the work and stayed until 6:30pm to make sure everything was OK. The tires were not repairable, so we purchased two new Michelin tires. Everything was wonderfully handled, Both Alem and the Service Manager were terrific. They were completely helpful and professional. We are very thankful for their assistance in getting back on the highway as we were expected in Brunswick,GA that night. Thank you. More
My dream dealership! Everything that I’d dream about to have in dealership, Wesley Chapel, FL dealership has. Here is welcoming customer environment with an exceptional ho Everything that I’d dream about to have in dealership, Wesley Chapel, FL dealership has. Here is welcoming customer environment with an exceptional hospitality! I feel there like at home. The workers are all very attentive to any customer’s request, concern, or question! More
Excellent Great waiting area, Mat my Service Rep couldn’t have been any better then he was Service was great and after it was done Mat showed me some things in Great waiting area, Mat my Service Rep couldn’t have been any better then he was Service was great and after it was done Mat showed me some things in the car that I was not aware of like how to change the address in the gps to Names. Everything went Smoothly More
routine service Great staff. Nice waiting area with snacks. On time and done right. Tech support helpful for navigation advice. Were able to do extra work as add on t Great staff. Nice waiting area with snacks. On time and done right. Tech support helpful for navigation advice. Were able to do extra work as add on to the routine service. Car washed and gas full. Only dealt with 3 employees so checked 10 at random to complete this More
Outstanding customer service! We brought our Lexus GS 350 in for a 50K maintenance at this location for the first time and were blown away at the ease of getting the car checked in We brought our Lexus GS 350 in for a 50K maintenance at this location for the first time and were blown away at the ease of getting the car checked in as well as the outstanding customer service by Jason Archbell in the service department. Very professional and went above and beyond to make sure all questions and needs were met. Could not be more impressed! Thank you, Jason! Also, a shout out to Vincent who took the time to show me how to set up the navigation on bluetooth....very much appreciated! We will be back most definately! More
Great service! Bobby was great! Had an oil change and my dashboard replaced. Got a loaner car and was given updates the entire time . Would highly recommend . Bobby was great! Had an oil change and my dashboard replaced. Got a loaner car and was given updates the entire time . Would highly recommend . More
The last oil change Lexus of Wesley Chapel is incredible down to the very last detail. The environment is akin to a luxury resort and the staff is knowledgeable, courteou Lexus of Wesley Chapel is incredible down to the very last detail. The environment is akin to a luxury resort and the staff is knowledgeable, courteous, and extremely helpful. I took my car in for an oil and filter change and happened to test drive a new car while I waited. I ended up buying the car the next day. There was no pressure to purchase and they took excellent care of the non-Lexus I brought in for service. Overall, the experience was enjoyable and I will be going strictly to this dealership for any and all my future service. I cannot recommend them highly enough. More