Lexus of Wesley Chapel - Service Center

Lexus of Wesley Chapel From the moment we drove into Lexus of Wesley Chapel everyone went out of their way to make sure we were satisfied We would make the drive again and From the moment we drove into Lexus of Wesley Chapel everyone went out of their way to make sure we were satisfied We would make the drive again and use this dealership More

Another great service from Bobby King & Tommy Glawson Another Awesome service experience at Lexus of Wesley Chapel. As always Bobby King is Amazing & always takes care of my family. We had both our Lexu Another Awesome service experience at Lexus of Wesley Chapel. As always Bobby King is Amazing & always takes care of my family. We had both our Lexus service today. Tommy Clawson is a very special Technician who also took great care of us as always:-)) Thank you. More

Superb Every point of service was exemplary, from the time my name appeared on the screen as I drove into the service area, to the guy who greeted me, all th Every point of service was exemplary, from the time my name appeared on the screen as I drove into the service area, to the guy who greeted me, all the way through to the end of the appointment when I received my car back. They work together well as a team, filling in for each other as needed so that I, the customer, had no delays in response in any way. Having taught CRM at the college level, I really enjoyed seeing Benchmark-grade customer service! Excellent work Matt Schronce, Jason Archbel, reception team, & loaner vehicle team. More

Excellent service! Matt Schronce is efficient, friendly & courteous. The dealership is beautiful & comfortable. The complimentary food & beverages are a plus. My car was Matt Schronce is efficient, friendly & courteous. The dealership is beautiful & comfortable. The complimentary food & beverages are a plus. My car was ready on time, pricing was clearly communicated. I appreciate the courtesy wash & vacuum. More

Service Matt was very personal and professional and work was done timely. Taken care of immediately upon arrival. Layout of dealership was explained. Great Matt was very personal and professional and work was done timely. Taken care of immediately upon arrival. Layout of dealership was explained. Great food and coffee. All services were exceptional More

Great experience for service. We went for oil change and were treated with respect, kindness, and caring from every associate from the minute we drove into the service bay. We went for oil change and were treated with respect, kindness, and caring from every associate from the minute we drove into the service bay. More

Great experience Great service took car in on time completed work on schedule..service center staff friendly and informative on status as car was being serviced .. wou Great service took car in on time completed work on schedule..service center staff friendly and informative on status as car was being serviced .. would come back again More

5 Stars I always bring my Lexus to Wesley Chapel Lexus. Their professionalism and warm welcome makes me feel at home. The service guys are experts with Lexus I always bring my Lexus to Wesley Chapel Lexus. Their professionalism and warm welcome makes me feel at home. The service guys are experts with Lexus cars, I would not take my car anywhere else. When I drive my car I have peace of mind.... Priceless...! More

Exceptional service! I have been to multiple dealers in my life but Wesley Chapel dealership is unique. There is a closer dealership from my home but I prefer them due to I have been to multiple dealers in my life but Wesley Chapel dealership is unique. There is a closer dealership from my home but I prefer them due to their customer service and promptness. They listen to the issues, professionally address them and while they are fixing the car, they serve you so well. I was impressed. It is so good that I even took my guest to experience the dealership. Keep it up Wesley! More

5,000 mile Check up This was our first 5,000 check up on our new 2018 Lexus 350 ES. Jason Archbell was our coordinator. He was very thorough, professional & polite. He This was our first 5,000 check up on our new 2018 Lexus 350 ES. Jason Archbell was our coordinator. He was very thorough, professional & polite. He also arranged for a stain to be removed from the inside of the car that our dealer in Illinois missed. He also arranged the IT assistance. We were very impressed by the dealership, the wait & food area, the IT Technician was terrific, very knowledgeable & polite. He solved our problem with the IPhone, installed Pandora music & GPS instruction. He solved a lot of our IT problems. We will continue to come for service at Wesley Chapel & hope the great service continues. More