Lexus of Wesley Chapel - Service Center

Seamless service Our service manager Jason Archbell was great & everyone we came in contact with was very personable. The facility , Wesley Chapel, was spotless & beau Our service manager Jason Archbell was great & everyone we came in contact with was very personable. The facility , Wesley Chapel, was spotless & beautiful inside & out. Of course we were able to use a new vehicle while ours was in service. Jason was in constant contact with us. We moved to Florida recently & were definitely impressed w/the whole operation. We would definitely go back for any future service. More

First service experience I had had a great experience with Lexus of Wesley Chapel. Thank you Matt Schronce for making my first service experience so easy. This is my first lea I had had a great experience with Lexus of Wesley Chapel. Thank you Matt Schronce for making my first service experience so easy. This is my first lease from Lexus of Wesley Chapel. So far the level of professionalism has been top notch all the way around. More

Service I drove in the service line at 10:45 .I had a 11:00 appointment.Everyone was professional , courteous and the representative handle me with respect an I drove in the service line at 10:45 .I had a 11:00 appointment.Everyone was professional , courteous and the representative handle me with respect and in a timely manner. I give everyone that I came in contact with a 10. Starting with the French gentleman that greeted me. The representative that did the paperwork . The 2 ladies that serve me at the snack bar and the Jamaican gentleman that showed me to my car.The atmosphere was calm . The place was clean and the bathrooms were all clean. 10 for the environmental service person. More

Great experience Always get exceptional service from WC Lexus, picked my car right on time, let me know when they arrived at dealership. Called and emailed when they f Always get exceptional service from WC Lexus, picked my car right on time, let me know when they arrived at dealership. Called and emailed when they finished, and when to expect my car back! More

Outstanding experience. This was my third and longest visit to have my car serviced at this new dealership. I could not have enjoyed my experience more, the hospitality, the This was my third and longest visit to have my car serviced at this new dealership. I could not have enjoyed my experience more, the hospitality, the environment and the customer service are simply outstanding. One leaves knowing this dealership values every Lexus owner, and potential owner. They are dedicated to building relationships, not to the transaction. Forest Browne was great! More

Outstanding Customer Care We recently moved to The Villages from South Florida, and this was our first experience with Lexus of Wesley Chapel. Everyone at this dealership, fro We recently moved to The Villages from South Florida, and this was our first experience with Lexus of Wesley Chapel. Everyone at this dealership, from our initial contact to the return back of our vehicle was beyond outstanding! Thank you to all! More

No less than awesome service! Thanks again for the awesome experience and excellent service that you always give! We will always continue to bring our vehicles here for service fro Thanks again for the awesome experience and excellent service that you always give! We will always continue to bring our vehicles here for service from now on ! Also the young ladies who are working at the complementary bar are extremely polite and courteous thanks again! More

The service rep was thorough and helpful He explained in detail so that I could understand what was needed and what to expect in a time framework . After Jason had helped me he introduced me He explained in detail so that I could understand what was needed and what to expect in a time framework . After Jason had helped me he introduced me to mike who was also thorough in giving me options for purchase that were most suited to me. More

If all service were this good. Life would be so much easier…Matt was outstanding and honest which is all you ask for. Would certainly use this dealership again even though it’s no Life would be so much easier…Matt was outstanding and honest which is all you ask for. Would certainly use this dealership again even though it’s not closest to me. More

Service Liked the service drop off process, lounge area, ease of making the appointment online, use of the loaner car, quality of the staff and professionalis Liked the service drop off process, lounge area, ease of making the appointment online, use of the loaner car, quality of the staff and professionalism in their greeting More