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Lexus of Wesley Chapel - Service Center

Wesley Chapel, FL

4.5
580 Reviews

580 Reviews of Lexus of Wesley Chapel - Service Center

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January 30, 2019

Very pleased with the Service Department! The Service Department is very efficient. The appointment was convenient and my Service Represenative Jason Archbell was accurate in providing a cost More

by New 2nd visit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Archbell
January 24, 2019

Fun Day Wanted to see the new dealership. Took my ES 350 in for a routine service. Facility was out of sight. If my old dealer was a 10. Make this an 11. Staf More

by Jim234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Beyer
January 24, 2019

5,000 mile check up Prompt fast service. Forest was very helpful. I would recommend this dealership. I will be coming back shortly for my 10,000 mile check up More

by Chernowsm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forest
January 18, 2019

Excellent service I arrived to a friendly staff and did not have to wait. I was able to grab a snack and also got a loaner car. They were very professional and made me More

by LexusLisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Archbell
January 16, 2019

Expectations exceeded Everything went off without a hitch. Jason at intake knew his business. Loaner was ready and waiting. Jason’s follow-up regarding wheel rims was gr More

by DeSoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
January 15, 2019

Efficient and informative Wii return to this dealership. Very efficient, very polite. Clean washroom. Easy access from interstate. Showroom was spotless. Forrest was polite and More

by Dennis48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest, Mike Brockway
January 11, 2019

Good follow up from a repair under warranty. Consistency of follow up by Heath or other administrators as a result of a warranty repair. Loaner vehicle was equivalent to current vehicle which was More

by Jcp7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heath
January 06, 2019

Outstanding Best Lexus dealer I have ever used. I believe this dealership may likely be the best in the United States. I will buy my next Lexus at Wesley Chapel L More

by Rob123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt & Bobby, Mike Brockway
January 05, 2019

Excellent & Professional Service My first maintenance service at Wesley Chapel was with Forrest Browne, Service Advisor. Forrest provided a professional excellent service and advice. More

by lisoto23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forrest Browne
January 05, 2019

Maintenance servivevon my Lexus RX 350 My service staff are always efficient and courteous and attentive! The dealership is superb! Jason Archbell always follows up with text and checks to More

by Nouhad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Archbell
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