Lexus of Wesley Chapel - Service Center
Wesley Chapel, FL
580 Reviews of Lexus of Wesley Chapel - Service Center
Very pleased with the Service Department! The Service Department is very efficient. The appointment was convenient and my Service Represenative Jason Archbell was accurate in providing a cost The Service Department is very efficient. The appointment was convenient and my Service Represenative Jason Archbell was accurate in providing a cost estimate for the service. There were no hidden surprises. Tina Wright More
Fun Day Wanted to see the new dealership. Took my ES 350 in for a routine service. Facility was out of sight. If my old dealer was a 10. Make this an 11. Staf Wanted to see the new dealership. Took my ES 350 in for a routine service. Facility was out of sight. If my old dealer was a 10. Make this an 11. Staff was extremely competent and friendly. Easy told my car would ne ready at a certain time and it was. Thinking of upgrading to a LC 500. Took a test drive. Made my day and week. What a car. Overall a nice nice experience. This is my new dealership. Special thanks to Jason Archbell and Andrew Beyer They made an old guy feel young. More
5,000 mile check up Prompt fast service. Forest was very helpful. I would recommend this dealership. I will be coming back shortly for my 10,000 mile check up Prompt fast service. Forest was very helpful. I would recommend this dealership. I will be coming back shortly for my 10,000 mile check up More
Excellent service I arrived to a friendly staff and did not have to wait. I was able to grab a snack and also got a loaner car. They were very professional and made me I arrived to a friendly staff and did not have to wait. I was able to grab a snack and also got a loaner car. They were very professional and made me feel welcome to my first service. More
Expectations exceeded Everything went off without a hitch. Jason at intake knew his business. Loaner was ready and waiting. Jason’s follow-up regarding wheel rims was gr Everything went off without a hitch. Jason at intake knew his business. Loaner was ready and waiting. Jason’s follow-up regarding wheel rims was great as was his call when the job was done. Valet service was on time as expected. More
Efficient and informative Wii return to this dealership. Very efficient, very polite. Clean washroom. Easy access from interstate. Showroom was spotless. Forrest was polite and Wii return to this dealership. Very efficient, very polite. Clean washroom. Easy access from interstate. Showroom was spotless. Forrest was polite and informative. Job well done. More
Good follow up from a repair under warranty. Consistency of follow up by Heath or other administrators as a result of a warranty repair. Loaner vehicle was equivalent to current vehicle which was Consistency of follow up by Heath or other administrators as a result of a warranty repair. Loaner vehicle was equivalent to current vehicle which was appreciated. More
Outstanding Best Lexus dealer I have ever used. I believe this dealership may likely be the best in the United States. I will buy my next Lexus at Wesley Chapel L Best Lexus dealer I have ever used. I believe this dealership may likely be the best in the United States. I will buy my next Lexus at Wesley Chapel Lexus. I highly recommend this Lexus dealership to anyone looking for an outstanding car. More
Excellent & Professional Service My first maintenance service at Wesley Chapel was with Forrest Browne, Service Advisor. Forrest provided a professional excellent service and advice. My first maintenance service at Wesley Chapel was with Forrest Browne, Service Advisor. Forrest provided a professional excellent service and advice. Plan to continue servicing my Lexus IS 250 Sport at Wesley Chapel with Forrest Browne as the Service Advisor for future maintenance service. More
Maintenance servivevon my Lexus RX 350 My service staff are always efficient and courteous and attentive! The dealership is superb! Jason Archbell always follows up with text and checks to My service staff are always efficient and courteous and attentive! The dealership is superb! Jason Archbell always follows up with text and checks to see if everything is up to my satisfaction! More