Lexus of Wesley Chapel - Service Center

Excellent customer service! Always satisfied at this dealership, they pay attention to all of our questions and take the time with you making you feel extremely satisfied. Very c Always satisfied at this dealership, they pay attention to all of our questions and take the time with you making you feel extremely satisfied. Very comfortable area to relax and have a snack while you wait. Both Jason Archbell and Don Courtney do an exceptional job seeing that you are welcome and have all of your needs met. Thank you! This is the 3rd Lexus dealership I have worked with in the Tampa Bay Area and by far the BEST!! More

Good buying experience with very friendly and professional s Salesman Parsa Haghi was very courteous helpful and professional we were looking in other dealerships also but decided to buy from him he was convinci Salesman Parsa Haghi was very courteous helpful and professional we were looking in other dealerships also but decided to buy from him he was convincing and knew what he was selling because he made some comperations for us More

Seamless Experience Dee and Chris did an excellent job. I would definitely recommend this dealership. Dee was able to resolve an internet ordering issue quickly for me. S Dee and Chris did an excellent job. I would definitely recommend this dealership. Dee was able to resolve an internet ordering issue quickly for me. She emailed me back almost instantly and worked with me to resolve my issue. More

Excellent Service Jason was very courteous & efficient. I would definitely recommend Lexus of Wesley Chapel for the exceptional service. I have two Lexus SUV’s and gl Jason was very courteous & efficient. I would definitely recommend Lexus of Wesley Chapel for the exceptional service. I have two Lexus SUV’s and glad I got them at Wesley Chapel Lexus. More

Great Experience My car has not been returned to me yet, but so far I would give it the highest rating possible. Everyone was so accomodating and nice. I would recomme My car has not been returned to me yet, but so far I would give it the highest rating possible. Everyone was so accomodating and nice. I would recommend it to anyone.😀 More

Airbag recall Everyone was very accommodating, from making the appt to giving us a loaner. The reception area is well appointed and comfortable. We plan to service Everyone was very accommodating, from making the appt to giving us a loaner. The reception area is well appointed and comfortable. We plan to service there again. More

Hire more certified technicians at Lexus Wesley Chapel The gentleman helping me courteous, professional. Only one complaint : toooo long to get my car back 7 hrs !!! Had appointment at 8 am. Got car a The gentleman helping me courteous, professional. Only one complaint : toooo long to get my car back 7 hrs !!! Had appointment at 8 am. Got car at 3 pm for work done such oil change, 3 new tires replaced , battery changed Lexus Dealer at Dale Mabry: in at 8 am out at 11 pm for similar work David More

Amazing I had my RX 350 serviced yesterday as I always do with Bobby King. Bobby is always Professional & Amazing. Every time I visit your dealership it’s so I had my RX 350 serviced yesterday as I always do with Bobby King. Bobby is always Professional & Amazing. Every time I visit your dealership it’s so Beautiful, Clean & Spectacular. Excellent amenities and the most amazing customer service and Customer service experience anywhere. Thank you so much for your excellence. Thank you for your Excellence & Great Service. Even the General Manager Randy Newbold came over & said hello to make sure everything was exceptional. When My Vehicle was ready it was in the delivery area all shined up with 2 bottles of water for my wife & I. What an Amazing Dealership😀 More

Excellent service 100 % professional top notch From the time i called and talked to Justin in parts then my service advisor Chris and the nice gentleman who greeted me named Alan; everything with m From the time i called and talked to Justin in parts then my service advisor Chris and the nice gentleman who greeted me named Alan; everything with my experience was fabulous. Chris kept me informed, called me back many times to answer my questions, kept me informed all day.long on the status of the repairs. CHRIS IS EXCELLENT and Justin was most helpful too. I had given up on working with a lexus service dept after so many bad experiences at lexus of tampabay. Now I had a reason to keep visiting lexus for my services. More

Lexus of Wesley Chapel has the BEST Service! In for my RX350 60k mile service. This dealer is the best. My service manager, Heath Bradburn, greeted me right away and was very thorough in reviewi In for my RX350 60k mile service. This dealer is the best. My service manager, Heath Bradburn, greeted me right away and was very thorough in reviewing and discussing my service needs. Heath explains everything in plain terms, while making you very comfortable while you wait. The technician, Kyle Hyer, serviced my Vehicle today and did a thorough check out. I love this dealership! It is easily accessible and state of the art. Everyone is friendly, knowledgeable, and helpful. If you want best in class sales and service give Lexus of Wesley Chapel a try. More