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Lexus of Winter Park

Winter Park, FL

3.9
1,362 Reviews

305 North Semoran Blvd

Winter Park, FL

32792

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1,362 Reviews of Lexus of Winter Park

April 25, 2018

Over and beyond Not only was the entire interaction with him professional and respectful from beginning to end, but he was truly genuine and enjoys helping the custom More

by JoeyK9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chanlin Sok, Charles Ream
April 24, 2018

Great customer service Charles was great. Very friendly and personable. This was my first time buying a car and it couldn't have been a better experience. Definitely would r More

by ASHLEY11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Apr 24, 2018 -

Lexus of Winter Park responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Rachel Webb | Guest Relations Director | Lexus of Orlando

April 16, 2018

IS 350 C purchase As soon as we walked in the door we were greeted by friendly faces and our sales person Charles Ream and sales manager Sean Mullins. The car we came t More

by Lovemylexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert in the purchase agreement department , Charles Ream, Sean Mullins
Apr 16, 2018 -

Lexus of Winter Park responded

Thank you for putting your trust in us! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

April 16, 2018

Excellent After an extremely unpleasant experience with the sales manager at the Orlando Lexus dealership, I left and went to the Winter Springs location. Thank More

by markreali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dion Travieso
Apr 16, 2018 -

Lexus of Winter Park responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

April 02, 2018

Amazing customer service Charles was there for me and every moment of it of the transaction I Thanks Charles for his passion and his help he’s an amazing guy Thanks More

by Roner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Apr 04, 2018 -

Lexus of Winter Park responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

April 01, 2018

Excellent service It is my first time here at this location and I can say that Charles did a very good job at making feel at home. He was very knowledgeable of the vehi More

by Carspa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Apr 04, 2018 -

Lexus of Winter Park responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

March 31, 2018

I always get great service at lexus of winter park Whenever I come to lexus of winter park i can assure that I’m going to get excellent service because of Wayne karr he always go above and beyond to en More

by Flex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose, Wayne Kerr
Apr 04, 2018 -

Lexus of Winter Park responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

March 27, 2018

Great Client Experience Charles was amazing to work with. He showed us all the features of the SUV we were looking at. My wife loved that he took the time to explain them in More

by First Lexus SUV
Recommend Dealer
Yes
Employees Worked With
Charles Ream, David Land
Apr 10, 2018 -

Lexus of Winter Park responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

March 26, 2018

Good job Thanks very good job professional everything is go very smoothly nice work people so kind I am very appreciate of for you businessI will recommend you More

by Lana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Apr 10, 2018 -

Lexus of Winter Park responded

We appreciate the kind words, Lana. We look forward to seeing you again in the future! Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

March 26, 2018

Brought a CPO Lexus Great working with Charles. Very helpful and upfront about the cars conditions. A true humble man differently recommend him to anyone looking for grea More

by GsV6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Ream
Apr 10, 2018 -

Lexus of Winter Park responded

Thank you for writing this amazing review! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Rachel Webb | Guest Relations Director | Lexus of Winter Park

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