
Lia Chrysler Jeep Dodge Ram
Schenectady, NY
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Completely disappointed in the service or lack of. Scheduled an appointment 8 days in advance. Got to dealer and they said they would need the car for the day due to lack of technicians. Was unable to Scheduled an appointment 8 days in advance. Got to dealer and they said they would need the car for the day due to lack of technicians. Was unable to leave vehicle. Stated that I could reschedule and they would get me a rental for the day; however, if parts were needed I would still need to return. Purchased the extended warranty offered by this dealership when I bought the car new from them. Was told that if I brought the car to this dealership for service there would be a vanishing deductible ($100.00). At the time of my service write up I was told that I had an $100.00 deductible. Went round and round with the service advisor who copped an attitude with me. Finally spoke with a sales manager who said he was unaware of any vanishing deductible, My salesman (Rob Filuta) still works at this dealership but I was unable to reach him to address the issue. I have purchased three vehicles from Lia in the past from Lia Honda, Lia Toyota and Lia Dodge. Needless to say based on this experience it may be time to move on. More
Very pleased with Lia Chrysler Jeep Dodge Ram. Our salesman Vinny went above and beyond to make sure our new car was exactly what we ordered. I would definitely recommend Lia and Vinny ! salesman Vinny went above and beyond to make sure our new car was exactly what we ordered. I would definitely recommend Lia and Vinny ! More
My service advisor, Gabbi DeMarco, was fantastic. She explained everything thoroughly and followed up with any questions/concerns that I had. She kept me informed with everything that was happening. Ms explained everything thoroughly and followed up with any questions/concerns that I had. She kept me informed with everything that was happening. Ms. DeMarco is definitely an asset for Lia CJDR. More
Love Visiting My Jeep Family. This was a quick and efficient visit to Program my computer now that Ive added a hitch to the vehicle. efficient visit to Program my computer now that Ive added a hitch to the vehicle. More
Always a pleasure to have my vehicle serviced at Lia Chrysler Jeep Dodge Ram. John always listens carefully to any issues I have to make sure they are addressed. Nice waiting area too! Chrysler Jeep Dodge Ram. John always listens carefully to any issues I have to make sure they are addressed. Nice waiting area too! More
This is the 4th Ram our family has purchased in the last 4yrs, all of them came from LIA, they are the best dealership in the Capital District when it comes to pricing and service on our trucks . Viney No 4yrs, all of them came from LIA, they are the best dealership in the Capital District when it comes to pricing and service on our trucks . Viney Notaro is a straight forward and delivers on his promises. He helped me build my truck and insured everything I ordered was there. I appreciated his help , this is the first Ram I have built and I needed a little extra help getting it done. More
I dropped my car off for a scheduled appointment. I heard back of suggested services by early afternoon and was called back by the end of the day as promised. I had no issues with the service appointment. back of suggested services by early afternoon and was called back by the end of the day as promised. I had no issues with the service appointment. More
I had my Dart serviced there Patrick was my service coordinator. He is awesome. Plus everyone I go there My salesman Gerry always stops and ask how things are going. They are simply the best coordinator. He is awesome. Plus everyone I go there My salesman Gerry always stops and ask how things are going. They are simply the best More