
Lia Chrysler Jeep Dodge Ram
Schenectady, NY
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OHHH YEAH! My Nissan Sentra was down two tires shot, lookin’ like it lost a Last Man Standing match. But then FREDDIE from Lia Jeep stepped in, dropped the h My Nissan Sentra was down two tires shot, lookin’ like it lost a Last Man Standing match. But then FREDDIE from Lia Jeep stepped in, dropped the hammer, and had me back on the road faster than a Stone Cold stunner! He body-slammed the wait time, tag-teamed the techs, and hit a flying elbow on the old rubber. Need service? You call Freddie. He doesn’t fix cars… He WINS MATCHES. WOOOOOOO!! More
A fair dealership that cares about it's customers. A positive experience. My service advisor, Freddie Estrada truly cares about his customers. Besides owning a 2021 Ram Big Horn, I also own a 2003 Bui A positive experience. My service advisor, Freddie Estrada truly cares about his customers. Besides owning a 2021 Ram Big Horn, I also own a 2003 Buick LeSabre. Mr. Estrada scheduled the service on my car and the service tech did a fine job. Very satisfied. More
Adam Welch was very helpful in explaining that the lane departure feature could cause the steering wheel to vibrate as a means of alerting the driver. Offered to look at my vehicle but I felt assured with departure feature could cause the steering wheel to vibrate as a means of alerting the driver. Offered to look at my vehicle but I felt assured with his explanation that there was no problem. More
Good selection of vehicles. Sales floor was clean and comfortable. Vehicle was prepped and ready to go as scheduled. Staff was friendly. Sales person, Frank Wilson, was vert kno Sales floor was clean and comfortable. Vehicle was prepped and ready to go as scheduled. Staff was friendly. Sales person, Frank Wilson, was vert knowledgeable about the vehicles. More
I broke down while passing through town. Lia was closest. It turned out to be one of the best experiences I've ever had with a Jeep dealership. Freddy Estrada was my first contact. He could Lia was closest. It turned out to be one of the best experiences I've ever had with a Jeep dealership. Freddy Estrada was my first contact. He could have made this a very different experience for me knowing his techs had a packed schedule. Instead, he listened intently, asked clarifying questions, and then brought my case to his boss. Dmitri then fixed my Jeep himself without hesitation and I was back on the road within a few hours. I also noticed something else while there: these folks genuinely care about one another like family, and care about the quality of their work in the same way. Everything done to my Jeep was clearly explained to me with patience and a sincere desire to share knowledge to be helpful rather than condescending annoyance. If you are ever in the greater Albany, NY area and even just have a question about your vehicle, give Freddy Estrada a call first to save yourself time by getting the right assessment the first time. More