Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Lia Chrysler Jeep Dodge Ram

Schenectady, NY

Overview
Reviews
Vehicles
4.9
553 Reviews
Call Dealership (518) 631-2197
View Awards

2110 Central Ave

Schenectady, NY

12304

Directions

By Type

Showing 553 reviews

October 19, 2023

Best in the capital region. Everyone’s so professional and helpful. Always a pleasure dealing with the dealership More

by Dawnyates70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Charron, Javon Nelson
Report | Print
Oct 19, 2023 -

Dawnyates70 responded

I wasn’t sure where on the survey to elaborate about my service experience with Brian Charron, but didn’t want it to go unnoticed. It started from the moment I pulled in with my vehicle, he was so welcoming. I decided to stay while I was getting my oil change, he took the time to open the door and let me know about the complementary beverages and ice cream available while I wait. While waiting he continued to give me a status on how much longer before my vehicle was done. He was an absolute pleasure to deal with. That is remarkable customer service!!! Also while waiting, Jayvon Nelson noticed me and came up to ask how my new vehicle has been and if there were any issues. It’s so enlightening what a pleasure it is to have such warm welcoming customer service whenever I’m there. Just wanted to thank them!

Oct 23, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Dawn, thanks for stopping by to share your 5-star review of Brian! We're glad he addressed your vehicle's service process with plenty of communication, and Javon kindly checked on you, as well. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

October 17, 2023

Javon was very knowledgeable and professional. Everyone at the dealership was courteous and professional. The whole team made the purchase very smooth and easy More

by uncletooth1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Snyder, Javon Nelson
Report | Print
Oct 18, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thanks so much for your stellar review of Javon! Nothing means more to us than your satisfaction, so we're pleased Javon did everything he could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in your new Jeep!

October 07, 2023

My husband and I have been dealing there since 2017. It's a great place to do business. Our salesman, Vinny Notaro, on Central Ave in Schenectady is the best, very polite and knows his stuff. More

by benneycat12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro
Report | Print
Oct 10, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Great! Thanks so much for your thoughtful feedback on Vinny. We're glad he's always been committed to your complete satisfaction to ensure consistently satisfying dealership experiences. We graciously look forward to working with you again some day!

October 04, 2023

Freddy Estrada was courteous and great to work with and explained the service to be rendered. More

by jdaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Estrada
Report | Print
Oct 10, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for trusting our service team with your Jeep's needs! We're happy Freddy provided you with a thorough explanation of the work to be completed. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

October 02, 2023

I'm very happy with the service dept. The people are friendly and knowledgeable. The waiting area is comfortable.. More

by jxcavating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Charron
Report | Print
Oct 03, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for your positive review! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. We hope to see you again the next time you are in need of automotive service!

September 25, 2023

My service advisor Brian Charron was very cordial All of my service needs were met in a timely manner Very satisfied More

by sando1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Charron
Report | Print
Sep 26, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Sando, thank you for recognizing Brian's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time the Lia CJDR team may serve you. Safe travels until then!

September 18, 2023

Service writer was knowledgeable and understanding of my service that needed to be done and kept me updated More

by DGERDING1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrielle Demarco
Report | Print
Sep 19, 2023 -

Lia Chrysler Jeep Dodge Ram responded

We're delighted to hear that! Thank you for letting us know how pleased you were with your service advisor's assistance during this visit. We wish you the safest of travels until we may be of service to you again!

September 05, 2023

Always courteous and polite. Offer good suggestions for maintenance and any repairs are well explained. Jared Pott has been there several years and is knowledgeable, helpful and More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Pott, Freddy Estrada, Alyx Gonch
Report | Print
Sep 06, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us, Mary! Nothing means more than your safety and satisfaction, so we're pleased Jared did everything he could to ensure your needs were met. Thank you for continuing to choose Lia CJDR for your automotive needs!

Sep 07, 2023 -

Mary responded

He is an asset to your service center!

August 23, 2023

The team at Lia exhibited excellent customer service and professionalism. Vinny Notaro in sales was excellent with a non-pushy approach which is a huge positive for me. I would not hesitate to shop there i More

by Mat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny "BOBO" Notaro
Report | Print
Aug 23, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Mat, thanks for the positive feedback on Vinny! We're delighted you enjoyed a pleasant and support dealership visit with his assistance. We graciously look forward to being of service to you again some day!

August 13, 2023

Satisfied they were as helpful as could be polite as timely as possible and considerate to my needs More

by gwestphal51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Christian , Freddy Estrada, Gabrielle Demarco
Report | Print
Aug 14, 2023 -

Lia Chrysler Jeep Dodge Ram responded

Thank you for letting us know how happy you were with the service our team provided for you! Your total satisfaction is our top priority, so we're glad your Jeep was well taken care of in a timely manner. We look forward to working with you again!

1
...
6
7
8
...
56