Lia Honda Brewster

Unknown problem I was given my options quickly by Jonathan Shuker and offered a ride home since I would not be able to wait for work to be done. I have been a custom I was given my options quickly by Jonathan Shuker and offered a ride home since I would not be able to wait for work to be done. I have been a customer here for 18 years and both my husband and I are always happy with the service and professionalism of this dealership. More

First new car in 14 years! Kathleen Colletti, a delightful woman, was the salesperson who stepped in to help me when I showed up to buy a car. She really saw me through every p Kathleen Colletti, a delightful woman, was the salesperson who stepped in to help me when I showed up to buy a car. She really saw me through every phase of what I ( and a lot of other people) consider one of the most difficult things to do. I had put it off for a while, my old car, a 14 yo VW was giving hints that it needed to be put out to pasture. I wanted something smaller, more compact, more reasonable and local. The Honda FIT is what I got and I am very pleased!..... thank you! More

Service visit Service adviser was extremely helpful suggesting which service was required for my CRV at my mileage interval. Reason for each required service was e Service adviser was extremely helpful suggesting which service was required for my CRV at my mileage interval. Reason for each required service was explained to determine what was needed to keep vehicle serviced properly. Have always received excellent service at this dealership. Highly recommended. More

4th car so far, Brewster Honda I am fonda As always, BH was speedy, friendly etc etc. On a related note, when my precertified Accord had a flat tire a couple days after purchase, I showed the As always, BH was speedy, friendly etc etc. On a related note, when my precertified Accord had a flat tire a couple days after purchase, I showed the salesman the wear and tear on the one tire, and they gave me a new one free of charge... Thank you BH. More

Leasing new Honda just leased my second new Honda at Brewster Honda it was a pleasure dealing with rose Romeo. She was very helpful answering my questions thanx just leased my second new Honda at Brewster Honda it was a pleasure dealing with rose Romeo. She was very helpful answering my questions thanx More

New Car buying experience On March 30 I went to visit Brewster Honda to have the oil changed on my 2007 Honda CRV, and while I was waiting I went up to the showroom to check ou On March 30 I went to visit Brewster Honda to have the oil changed on my 2007 Honda CRV, and while I was waiting I went up to the showroom to check out the new cars. I had the pleasure of meeting and working with a salesman named Ardit Shabi who was very helpful, courteous and knowledgeable and ended up buying a new Honda CRV and picking it up the next day. I can not say enough about how pleased I was with this experience and how happy I am with my new car. Thank-you Ardit and Brewster Honda Virginia Weir More

Was going to buy a 2012 Accord used BUT... Terrible EXP, first time buyer. I was looking to finance a used Honda Accord 2012. However they were not flexible with the price at all at first... Th Terrible EXP, first time buyer. I was looking to finance a used Honda Accord 2012. However they were not flexible with the price at all at first... They were extremely pushy, and called me about 10 times the day after I placed a deposit down. As I started finding cheaper deals elsewhere, I asked if they could match, they said no. So as I relayed that information to the finance manager, Rob Schneider, he got extremely short and nasty with me. Didn't even want to give me the time of day after that. I also found my own rate that was about 3% less than what their nasty finance guy was "able to do for me". So then I was able to find a used Acura at Acura of Westchester with less miles and the same specs as the accord I was looking at. When I proceeded to tell them that I found the Acura, and that I was going there, they then finally asked me what it would take to make the deal happen. At this point, I realized these people were game-players. We always see it as customers, but you don't want to think they are toying with you. Well the minute I had no interest in dealing with their nasty, rude and inconsiderate employees, they then wanted to make a deal? Just funny. Then the Sales Supervisor Norman Horne, was extremely rude to me on the phone. Continued to tell me that I was not the customer in this situation and that my feelings as the customer were discounted because I cancelled the deal. Bottom line is they didn't want to work with me until I had enough. The car also had a dead battery when I first went to take it for a test drive. They are real jerks here, and have no customer service experience. They would rather talk down to a customer, who had already had a family member buy a BRAND NEW CRV very recently. Go to Danbury Honda if you are in this area. PS - They then told me they couldn't refund me my deposit unless I showed up between the hours of 9-5, making it inconvenient for anyone who works during those hours. More

Buying a new CRV I had been in for service on my 2007 Odyssey which I love, and went to the sales dept to check on the leasing of a CRV LX as a second car, and I was I had been in for service on my 2007 Odyssey which I love, and went to the sales dept to check on the leasing of a CRV LX as a second car, and I was very fortunate to have Morgan Kenney as my sales person. He was very respectful and was not talking down to me, I was going to check around at other suv's but Morgan was very informative, and was not pushy. I did a test drive of the CRV and was hooked , my husband and I came back saturday morning and signed the papers. I love how the CRV handles and it sounds so solid when you close the doors, I have no doubt we will love this car as much as the Odyssey, maybe more, it fun to drive. Thank you Morgan Kenney and Brewster Honda. More

Very good experience Marsel was friendly, patient, kind, and really took the time to find something that worked for me. As someone who leased for the first time he was so Marsel was friendly, patient, kind, and really took the time to find something that worked for me. As someone who leased for the first time he was so patient with me, my questions, and helping me set everything up perfectly. Really a good experience, if anyone's going here absolutely go to Marsel! More

Our Friends Were Correct We recently purchased a 2014 Honda CRV from Brewster Honda. We went to Brewster Honda based on recommendations of neighbors and friends. We were gree We recently purchased a 2014 Honda CRV from Brewster Honda. We went to Brewster Honda based on recommendations of neighbors and friends. We were greeted by ,our sales person, Rose Romeo. Rose was terrifIc..she listened to our needs, answered our questions, made suggestions, and above all treated us in a friendly professional manner. Once we selected the specific trim level and options, Rose introduced us to Robert Schneider ( Honda's Business Manager). Like Rose, Robert was friendly and professional. He patiently answered all our questions and helped us obtain the financial options that we requested. Rose and Robert made this a very pleasurable experience More