
Lia Honda Brewster
Brewster, NY
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Salespeople too busy to care about their customers. We have purchased two new cars here within the last 6 years and each time experienced the same curt and uninterested personnel. In June, 2012 we we have purchased two new cars here within the last 6 years and each time experienced the same curt and uninterested personnel. In June, 2012 we went in to purchase a new car knowing they had that particular model on the lot. We bought it that day. We received no help from the salespeople and were given "Rose" the receptionist as our guide. While cordial and friendly, she couldn't answer many of our questions and the salespeople never came over to help us. This dealership does volume business and their personnel does not care about customer service. We have found this to be true with their service department also. We will not buy from this dealership again, but we will buy Hondas forever. More
This dealership understands customers. They strive to give good experience and usually succeed. Nice waiting room with WIFI and loaner cars regularly available. Pricing is competitive and if you watch th give good experience and usually succeed. Nice waiting room with WIFI and loaner cars regularly available. Pricing is competitive and if you watch the website, there are frequent specials. More
Jon was a great salesperson who gave us his time was very friendly and knowledgable about the cars. he was courteous and pleasant to work with.my son was very hesitant about purchasing a honda and was going friendly and knowledgable about the cars. he was courteous and pleasant to work with.my son was very hesitant about purchasing a honda and was going to purchase a vw, but after speaking with Jon he decided to lease instead. We will be either leasing or purchasing another car from Brewster Honda because of Jon Saba and have already recommended him to some friends whom are looking to purchase a new car. thanks for everything. carol fragano More
Brewster Honda, where I leased this car from, sent email coupons for Halloween specials. I booked the apointment for their "Lifeblood special". They sent confirmation of the appointment with the notes ano coupons for Halloween specials. I booked the apointment for their "Lifeblood special". They sent confirmation of the appointment with the notes anout the lifeblood special. They sent a request for me to confirm the appointment whic I did. Upon arrival they refused to honor coupon - said the coupon was a typo. Ray was extremely rude - acted as if this was all my mistake and that I was trying to cheat tehm. I asked to be transferred to the operator so I could speak with the Site Manger and was hung up on. I called back and asked again to be transferred to the operator but was transferred to the sales Dept. They did agree to only change the oil instead of teh long list of items - but serviced everyone else first - I asked if they could just rotate the tires - as Mavis and Corsi tires will do when they change your oil - Ray was not willing to do one minute of extra labor. WOULD NEVER GO BACK TO THIS SERVICE DEPARTMENT AGAIN!!!! More
Robert was a complete professional. He was on time and complete. His knowledge of the car and ability to relay its' features was perfect. Thanks for a great experience. complete. His knowledge of the car and ability to relay its' features was perfect. Thanks for a great experience. More
Just bought my Accord from Anthony Pilla at Brewster Honda. He is a good salesman. He made it a comfortable easy transaction. He also has a great sense of humor. My wife and I will be doing business wit Honda. He is a good salesman. He made it a comfortable easy transaction. He also has a great sense of humor. My wife and I will be doing business with him again in the future. Thanks Ant! More
My whole experience at Brewster Honda was terrific! The staff was friendly, knowledgeable, and very professional. I would recommend Anthony Pilla to anyone wishing to buy a car. staff was friendly, knowledgeable, and very professional. I would recommend Anthony Pilla to anyone wishing to buy a car. More
Brewter Honda really knows how to take care of their customers!!! I can't say enough good things about the overall dealership and also the respect and courtesy that I was shown. I have purchased and le customers!!! I can't say enough good things about the overall dealership and also the respect and courtesy that I was shown. I have purchased and leased many cars and my overall experience at Brewster Honda was far superior to any other dealership I have worked with including some of the fellow Honda dealers in the surrounding areas. Dante and Anthony made my car buying experience very pleasant and I really felt like they cared. They were full of knowledge and were very willing to give me as much information as possible so that I could make an informed decision. I was also really pleased that they were able to work with me and my budget and get me in a brand new Honda CRV 2012. I have already recommended this dealership to many of my friends and family and will continue to do so. They have impressed me so much that now I will not only continue to buy Honda cars but I will continue to by them from Brewster Honda. I thank them so much for making a stressful situation easy. More
Great service, super deals. Very helpfull salesperson, Great service, super deals. Very helpfull salesperson, courteous and attentive to my needs. They also have a great selection of certified per owned Great service, super deals. Very helpfull salesperson, courteous and attentive to my needs. They also have a great selection of certified per owned vehicles to choose from. More
This is the second time now that I've bought a car from brewster Honda and the whole experience was great! Anthony is the friendliest salesman I have ever delt with. brewster Honda and the whole experience was great! Anthony is the friendliest salesman I have ever delt with. More