
Lia Honda Brewster
Brewster, NY
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Working with Jon wasn't bad he didn't know much about the car he was selling me; didn't really know what was going on at all to be honest. Norm was diffidently as described in other ratings, rude and aggres car he was selling me; didn't really know what was going on at all to be honest. Norm was diffidently as described in other ratings, rude and aggressive. After calling me suborn and doing as everyone else here said he stood over me until the deal was finished. I bought a "certified pre-owned" Honda says to qualify as a certified there has to be no outstanding recalls open on the vehicle, 2 keys + a valet key, and floor mats among other things. My car was missing a strip due to a manufacture defect that wasn't fixed (open recall) didn't come with a valet key or floor mats. Another dealership had to fix there mistakes. I would never shop there again or recommend them. Jon was quick to suggest writing positive reviews about him, which was really tacky, Im also sure that the dealers make up posts on sites like these. All around me customers were being talked down to. Had I not needed a car asap I would have looked else where. More
Bought a very pricy "7 year 100,000" mile warranty at the purchase of my pre-owned car. Was told by the salesman Anthony Pilla that it covers me from when I purchase it. Recently went to get warranty at the purchase of my pre-owned car. Was told by the salesman Anthony Pilla that it covers me from when I purchase it. Recently went to get my car fixed, and was not only charged 50 for an oil change, but told my warranty expired not even two years after buying my car. They insist that it began when the first owner purchased the vehicle... What kind of crock is that? In the process of fighting it as I was never told anything about an original owner, and it clearly states that pre-owned coverage begins on service contract date. More
I have been a customer of Brewster Honda for over ten years. I bought a Pilot and serviced my Acura there. I could not say enough about the sales and service. I would always recommend the dealership. years. I bought a Pilot and serviced my Acura there. I could not say enough about the sales and service. I would always recommend the dealership. About 6 months ago I went to buy another car. The sales department was eager to make a deal. They gave me a good price on the car. When I asked for an option that was important to me I was given a price that seamed very high. I questioned the price and it was confirmed to be very expensive. Wanting the car and the option I accepted the deal. When I got home my wife went on their web site to check the price of the option. It was listed for about half the price quoted installed. I called to complain and cancel the deal. They gave me the option I wanted for free and I bought the car. I went there again to purchase a car for my daughter. I asked for a price on my trade. They said they could not give me one until I decided on a car. I told them I knew my trade was not worth much but I needed to know what it was worth regardless of which car I picked. They would not give me a value. I ended up purchasing a car fro Danbury Honda. I am mad because I prefer on spending my money in the town that I live. I still swear by Brewster Hondas service department but I don't know what has happened to their sales department. More
PURCHASED A 2012 CIVIC FROM BREWSTER HONDA, AND HAVE BEEN USING THIS HONDA DEALER FOR ABOUT 15 YRS. HAVE ALWAYS BEEN VERY SATISFIED, WITH BOTH SALES & SERVICE. DAUGHTER HAS ALSO PURCHASED FROM BREWSTER HONDA USING THIS HONDA DEALER FOR ABOUT 15 YRS. HAVE ALWAYS BEEN VERY SATISFIED, WITH BOTH SALES & SERVICE. DAUGHTER HAS ALSO PURCHASED FROM BREWSTER HONDA. ALWAYS VERY FAIR & COMPETITIVE IN SALES, AND SERVICE DEPT. HAS ALWAYS DONE ANY/ ALL NEEDED SERVICE.SERVICE DEPT. ALWAYS FRIENDLY, HELPFUL, AND PROFESSIONAL. HAVE NEVER HAD A PROBLEM / QUESTION THEY DIDN'T TAKE CARE OF RIGHT AWAY! DEALER CONVENIENT & HAS SHUTTLE. ALSO HAS COFFEE & A DAILY PAPER! More
after visiting other dealers, (closer to home) and deciding what car to buy, checked on the internet for possibilities. called brewster honda, spoke with rose and made an appointment. she changed her deciding what car to buy, checked on the internet for possibilities. called brewster honda, spoke with rose and made an appointment. she changed her day off to accomadate us. couldn't be happier with the service we received. she was very informative, took my wife on a test drive, and explained all of our options. after addressing all of our concerns she had the car ready for us 2 days later as requested. insurance was handled through her and the license plates (out of state) were ready for pick-up in a timely manner. overall buying the car was a hassle free experience. More
I was looking for an user Honda Accord and then came across some cars at Brewster Honda. I made my decision within an hour to purchase the car. Although I had a Honda Dealer within 2 miles distance, I across some cars at Brewster Honda. I made my decision within an hour to purchase the car. Although I had a Honda Dealer within 2 miles distance, I drove 15 miles to Brewster Honda and the drive is worth it. More
I had visited Curry Honda on 202 in Yorktown and had the worst experience ever I have bought a 2009 accord from Brewster Honda before but figured I'd go to curry because it was closer. Worst mistake I ever worst experience ever I have bought a 2009 accord from Brewster Honda before but figured I'd go to curry because it was closer. Worst mistake I ever made I got someone who knew nothing at all, spent 2 hrs there for something that should have took 25 mins max. I went to Brewster Honda and got fast knowledgable service and was driving my car a few days later. More
This Dealership is one of a kind,Thank you Rose Romeo for helping me with my purchase of a brand new Honda CRV. You have made my family and friends become Honda lovers. I would recommend my sales person to a helping me with my purchase of a brand new Honda CRV. You have made my family and friends become Honda lovers. I would recommend my sales person to anyone and everyone. Thank you Brewster Honda and Thank you Rose Romeo! More
We were very pleased with the customer service that Anthony and his associates provided to us. Anthony was very pleasant, knowledgeable and willing to work with us. We would definitely go back. Anthony and his associates provided to us. Anthony was very pleasant, knowledgeable and willing to work with us. We would definitely go back. More
anthony pilla was my salesman...he was very professional and helpful regarding my purchase... he also has a great personality and would recommend him to anyone seeking a vehicle... and helpful regarding my purchase... he also has a great personality and would recommend him to anyone seeking a vehicle... More