
Lia Honda Northampton
Northampton, MA
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Had my car serviced. The department and working with Joe was great. Full explanations and pricing. Bought the car in 2019 with about 40 miles on it and now it’s up to 70K The department and working with Joe was great. Full explanations and pricing. Bought the car in 2019 with about 40 miles on it and now it’s up to 70K. Always kept car services on schedule, but this time needed for the first time new brakes and tires. An unplanned issue came up but was taken care of and for a great price. More
Exceptional customer service throughout my 7 years with Lia Honda in Northampton. Desiree Frank, (Service Advisor), has always gone above and beyond for me, and addresses any issues or concerns about my ca Lia Honda in Northampton. Desiree Frank, (Service Advisor), has always gone above and beyond for me, and addresses any issues or concerns about my car with the Service Department...a true professional. The Service Technicians have always taken excellent care of my car and exceed my expectations. I would highly recommend Lia Honda of Northampton for service or purchase of vehicle. More
My husband and I found the car we wanted and we met with Amber Brainerd to seal the deal. Amber was so easy to work with and so engaging. She was knowledgeable about the product and easily able to help us f Amber Brainerd to seal the deal. Amber was so easy to work with and so engaging. She was knowledgeable about the product and easily able to help us find our way around our new vehicle. This was so easy thanks to Amber. More
I had an emergency situation come up where I needed to replace my vehicle immediately. I had my eye on a civic and went to go check it out. The salesman Jay Brooks was incredible! He made every step of th replace my vehicle immediately. I had my eye on a civic and went to go check it out. The salesman Jay Brooks was incredible! He made every step of the process easy and I am now driving a beautiful car! If you're looking for your next ride, definitely go talk to Jay. Wonderful staff over at lia. Will recommend! More
Warm, courteous, efficient and professional. Desiree in service is a perfect embodiment of the description. Shout out to the Randy the Service Manager as well! Desiree in service is a perfect embodiment of the description. Shout out to the Randy the Service Manager as well! More
I have purchased cars from Lia Honda and have been very pleased with the performance and service over the years.Desiree Frank has particularly been helpful regarding the required service.She is very knowle pleased with the performance and service over the years.Desiree Frank has particularly been helpful regarding the required service.She is very knowledgeable ,professional,and friendly. More