Lia Honda Northampton

Desiree Frank is a pleasure to work with at LiaHonda,Northampton. She is courteous, knowledgeable and listens to customer needs. Highly recommend! LiaHonda,Northampton. She is courteous, knowledgeable and listens to customer needs. Highly recommend! More

Such nice people and great service! Our service technician Joe Dubec was the nicest person! Our service technician Joe Dubec was the nicest person! More

Joe Dubuc was an excellent service provider. I am an older person who is uncomfortable with smart phones. I wish that communications were not all text based. I missed an important message becau I am an older person who is uncomfortable with smart phones. I wish that communications were not all text based. I missed an important message because I do not often check my phone. More

Joe Dubuc was an excellent service provider. He explained everything thoroughly and treated me with courtesy and respect. I would definitely recommend Lia Honda. He explained everything thoroughly and treated me with courtesy and respect. I would definitely recommend Lia Honda. More

Nantricia Sibley We brought our vehicle in for routine servicing and some issues arose. She took care of all the problems and kept us informed along the way. We appreciated her help. servicing and some issues arose. She took care of all the problems and kept us informed along the way. We appreciated her help. More

Desiree Frank is always the best! I try to seek her out when I come in for service as she always seems to go the extra mile for me. 5 star rating for her for sure! That said, I I try to seek her out when I come in for service as she always seems to go the extra mile for me. 5 star rating for her for sure! That said, I was a bit disappointed that I had to replace a serpentine belt that was just replaced a year ago. My understanding is that the belt qualified for warranty under the mileage limit but was 4 days over the 1 year warranty time limit. Really? I may write to Honda on this one as I've read that these belts typically need replacing MUCH less frequently than that. More

Desiree Frank, who assisted me at my recent service visit to Lia Honda in Northampton, is the best!! My husband and I are both so appreciative of Desiree’s help with many of our service visits. She communica to Lia Honda in Northampton, is the best!! My husband and I are both so appreciative of Desiree’s help with many of our service visits. She communicates with us at every step of our visit, keeping us informed and updating us. She is friendly, personable, knowledgeable and very smart; such a pleasure to work with! Recently she arranged transportation for me back and forth as my service visit required many hours of work. The entire staff at Lia Honda service is excellent, and Desiree is a standout among the group. We trust and really appreciate their work! More