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Lia Honda Northampton

Northampton, MA

4.9
590 Reviews

293 King St

Northampton, MA

01060

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Showing 590 reviews

March 11, 2023

It was great working with Alex Champagne and the team at Lia Honda Northampton. They made the process very easy and straightforward, pretty much hassle-free. I drove two hours to get my new car, and I thi More

by Jorge Adarme
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Champagne
Mar 13, 2023 -

Lia Honda Northampton responded

We're so happy to see you say that, Jorge! We totally appreciate the drive you made to come see us for your amazing new Honda. Congratulations! We're delighted Alex made your dealership experience a breeze. That's the way it should be. Best wishes to you for total driving satisfaction in your upcoming journeys, from the whole team at Lia Honda!

March 10, 2023

We had a great experience at Lia Northampton and love our new car! Zahran Zafar was very helpful and a pleasure to work with!! More

by alessioemilycalabrese
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahran Zafar
Mar 13, 2023 -

Lia Honda Northampton responded

Awesome! Thanks for letting us know how pleased you were with Zahran's assistance. Congratulations on your new Honda! We're glad you LOVE it and we wish you nothing but happiness and satisfaction in your travels to come, from all of us at Lia Honda!

March 02, 2023

I had a good sales experience with Amber Brainerd and purchased a new honda pilot More

by DealerRater
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amber Brainerd
Mar 06, 2023 -

Lia Honda Northampton responded

Hey, that's awesome! Congratulations on your new Honda Pilot! We're so happy you enjoyed a supportive and seamless experience with our dealership team. We wish you nothing but joy and satisfaction in your adventures to come. Thank you for choosing Lia Honda!

March 02, 2023

Lia Honda is an excellent dealership…service department is also excellent and Nantricia Sibley is superb….she has helped me several times and now I ask for her when I call the service department …good job More

by Driscollh16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nantricia sibley
Mar 02, 2023 -

Lia Honda Northampton responded

Fantastic! Thanks for sharing thoughtful feedback on Nan and our service department. We're delighted the whole team has earned your return business and your trust. Please don't hesitate to let us know when Nan can assist you with anything else. It's always our pleasure!

February 20, 2023

I am always happy with the service I get a Lia Honda,, Desiree Frank is always smiling and helpfully I get to relax with a good book while your service team works on my car. I am so thankful th More

by delynchgonecounty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Feb 28, 2023 -

Lia Honda Northampton responded

Thanks so much for your thoughtful feedback on Desiree! We hope the 1-star rating is a mistake because this sounds like a total 5-star review. It's our pleasure to help you keep your vehicle running smoothly, so please let us know if the Lia Honda service team can help you in any way. Pleasant travels until next time!

February 16, 2023

Lia honda of Northampton was an amazing experience for me. I had been in market for a specific honda civic sport hatchback in a manual transmission and could not find any in the state of Massachusetts! I More

by suser98a
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Ramos. Jessica downie. Ally rock.
Feb 17, 2023 -

Lia Honda Northampton responded

We're so happy to hear about the amazingly accommodating experience Rodney and the Lia Honda Northampton team provided for you! Congratulations on getting the Honda Civic you really wanted. We hope it brings you all the driving satisfaction and joy this vehicle was meant for. Have fun with the new ride and please remember us the next time you have any automotive needs!

January 31, 2023

Most welcoming experience for a first time buyer . I Will be back for future business More

by dipsetgoon2332
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Ramos
Feb 01, 2023 -

Lia Honda Northampton responded

That's wonderful news! We're thrilled to have been a part of this momentous occasion. Congrats on your first time purchasing a vehicle! It is very rewarding for us to see how happy you were with the experience and we wish you nothing but joy and satisfaction in all your upcoming travels. Thanks for choosing Lia Honda!

January 31, 2023

The great & excellent customer service provided to me by rodney ramos made my experience awesome More

by Jamaal damort
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Rodney Ramos
Feb 01, 2023 -

Lia Honda Northampton responded

Hi, Jamaal! Thank you for honoring Rodney's talents by sharing everything you appreciated about your visit with him. It is our pleasure to assist you with all of your automotive needs while making your dealership experience a breeze. If Rodney and the Lia Honda team can ever help you again, we hope you'll not hesitate to give us a call!

January 31, 2023

Very responsive. They helped me through every step of the process, including transportation from the rental company and following up with the insurance company. More

by Kfmoise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Ramos
Feb 01, 2023 -

Lia Honda Northampton responded

Hey, thanks so much for the 5-star review! We're glad the Lia Honda team delivered a first class dealership experience for you. If we may ever be of service to you again, please don't hesitate to reach out to us. Best wishes for pleasant journeys until next time!

January 31, 2023

One of the best dealerships I’ve been to because of the customer service s. More

by mk23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Ramos
Feb 01, 2023 -

Lia Honda Northampton responded

Thank you for sharing positive feedback with us! It's really important to us that our guests experience a welcoming and supportive atmosphere when they seek our assistance, so we're delighted to know you enjoyed your visit. Please come and see us again some day!

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