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Lia Honda Northampton

Northampton, MA

4.9
553 Reviews

293 King St

Northampton, MA

01060

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Showing 553 reviews

January 17, 2024

Thank you, Kyle, for your excellent service today (January 17, 2024), You have restored my faith in Lia Honda! More

by doloresakay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle (manager)
Jan 18, 2024 -

Lia Honda Northampton responded

Thank you for stopping by to share positive and uplifting feedback with us! We're really pleased Kyle provided you with all the support and expertise you needed to make this a positive experience. Please come see us again some day!

December 28, 2023

excellent Zahran Zafar was helpful, patient and I would nor hesitate to send feiwnsa oe family to work with him. zafar More

by Mjhill79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zahran Zafar
Dec 29, 2023 -

Lia Honda Northampton responded

We appreciate you taking the time to leave Zahran this positive review! We greatly appreciate the opportunity to work with you, and we are glad that Zahran took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

December 18, 2023

Very attentive, professional, and knowledgeable. They attended to me immediately, explained the process, asked me questions. Delivered the vehicle as promontory time. More

by David.Herzberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Fuduric
Dec 18, 2023 -

Lia Honda Northampton responded

David, Thank you for sharing your positive experience with us! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 13, 2023

Good dealership, have bought my last two cars there. Use the service department for maintenance. More

by pshea75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameryn Latulippe
Dec 13, 2023 -

Lia Honda Northampton responded

We are grateful for you leaving us this 5-star review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We appreciate your continued business with us here at Lia Honda Northampton. We look forward to continue serving you and your future automotive needs for many years to come.

December 08, 2023

We worked with Zahran Zafar. We had just come from another non-Honda dealership, which had the typical smarmy feeling, and we arrived with less than an hour before closing. Zahra More

by jesusson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Zahran Zafar
Dec 08, 2023 -

Lia Honda Northampton responded

Thank you so much for your positive review! We are honored that you took the time to visit us, and we are so glad that Zahran and Ally took great care of you and made your experience with us both smooth and successful. It is our pleasure to assist you in any way possible. Wishing you the warmest congratulations on your new vehicle- on behalf of the entire team!

December 07, 2023

Jill Fuduric at Lia Honda service was wonderful. She was not only efficient and courteous but also took extra time texting and emailing me recommendations made by the mechanic for my service visit. More

by zapka@comcasat.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jill Fuduric
Dec 08, 2023 -

Lia Honda Northampton responded

Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests' experience is as pleasant as possible, and we are so glad that Jill provided you with the quality care that you deserve. It is our pleasure to serve you, and we hope to see you again the next time you are in need of automotive service!

November 26, 2023

We had an excellent experience in buying our new 2024 Honda Accord Hybrid Sedan. Our Sales Consultant Exavier Adorno was wonderful and informative and walked us through the entire process in purchasing More

by JKeenan50
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desiree Frank, Ally Rock, Exavier Adorno
Nov 27, 2023 -

Lia Honda Northampton responded

Congratulations on your new Accord Hybrid, Keenan Family! We're thrilled you enjoyed a pleasant and supportive buying experience with Exavier, and we appreciate your lovely feedback. We wish many happy travels to you in the new ride, from all of us at Lia Honda!

November 24, 2023

all good. efficient. courteous. I was promptly greeted when I arrived on a busy weekday. More

by anchinglin
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Nov 27, 2023 -

Lia Honda Northampton responded

Thank you for your positive review! We sincerely appreciate your assessment of our service department, and we hope that you'll think of us the next time you have any automotive or Honda needs. Safe travels this holiday season!

November 17, 2023

Honda Lia is consistent with it's service to the customer. Even when service is taking extra time, they keep you well informed. Jaime Andrzeicik always updates you as to what is going on. More

by fjcof
Service Time
Recommend Dealer
Yes
Employees Worked With
Jaime Andrzeicik
Nov 21, 2023 -

Lia Honda Northampton responded

Thank you for sharing positive feedback! We're pleased you had another great service experience with us, and that Jaime made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

November 14, 2023

Major concern is no guarantee of ride to work when having vehicle serviced. Recent experience with Desiree Frank was very good… she was very nice and helpful. More

by Gypsy
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Nov 21, 2023 -

Lia Honda Northampton responded

Thank you for taking the time to share your recent experience with Desiree! We appreciate your kind words and are pleased to hear that your interaction with Desiree was pleasant. We acknowledge the fact that there is no guarantee that Uber/Lyft service will be available and we sincerely apologize for the inconvenience this causes. We're actively reviewing our service procedures to identify areas where we can improve and provide an even better experience for our customers. We're happy to be of service to you, and hope you'll continue to choose Lia Honda for your service needs.

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