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Lia Honda Northampton

Northampton, MA

4.9
590 Reviews

293 King St

Northampton, MA

01060

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Showing 590 reviews

November 19, 2021

Desiree Frank is the best when you need your car serviced. She is a seasoned and professional service rep that will get the job done! Great to work with and professional! More

by Teddy J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Nov 19, 2021 -

Lia Honda Northampton responded

Teddy, Thank you for taking the time to leave Desiree this positive review! She will be honored to hear of your kind words and to know that you greatly valued her service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

November 19, 2021

Desiree Frank is honest, sincere and helpful. I will only have my car serviced when she is working. Nothing against anyone else since I don;t know them, but when you already have someone that is great, why n More

by jimearthangeldir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Becker
Nov 23, 2021 -

Lia Honda Northampton responded

Thank you for leaving Desiree this positive review! We are pleased that she could be of assistance to you and provide you with the quality service that you so much deserve! She will be honored to know how confident you are in her efforts. Please drive safely, and do not hesitate to let us know how she and the team may serve you again!

November 10, 2021

I would like to thank our salesperson Riley Campbell of Lia Honda Northampton for the aid he facilitated in getting my Daughter's car worked on. Which was installation of heated seats and repair to the cam More

by clivelawrence
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Campbell
Nov 11, 2021 -

Lia Honda Northampton responded

Thank you for leaving Riley this positive review! We are pleased to hear that he took great care of your daughter's automotive needs throughout your recent visit. It is our pleasure to assist you in any way possible. Please don't hesitate to give us a call if there is ever anything more that we may help you with in the future!

Nov 12, 2021 -

clivelawrence responded

Thank you for your concern.

November 06, 2021

Lia Honda was fantastic. Roger Cote was extremely helpful and it was nice and easy working with him. More

by kolake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cote
Nov 09, 2021 -

Lia Honda Northampton responded

Thank you so much for your positive review! We greatly appreciate the opportunity to work with you, and we are delighted that Roger provided you with top-notch service throughout your visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

November 06, 2021

Lia Honda consistently offers great service on our two cars. Desiree Frank manages the service experience with grace, ease and excellent communication skills, she and Lia help make servicing our cars a pl More

by Johnjohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Nov 09, 2021 -

Lia Honda Northampton responded

John, Thank you so much for your amazing review! Providing quality and efficient service is so important to us, and we are delighted that Desiree's efforts consistently meet your satisfaction! It is our pleasure to serve you. We hope that you continue to choose us for all of your future automotive needs!

October 31, 2021

Desiree Frank in the service department was, as always, very helpful in getting our work done quickly, efficiently, correctly, and for a good price. Love the coupons! More

by Tim
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Nov 02, 2021 -

Lia Honda Northampton responded

Tim, We are so glad that Desiree could get your automotive needs efficiently taken care of! Your safety and satisfaction are our utmost priorities. We thank you for your wonderful review, and we hope to see you again the next time your vehicle is ready for service!

October 29, 2021

Roger and Jessica were very helpful with answering our questions and made sure our visit was very quick and painless. They gave us a fair price from the start without arguing; I hope my next car buying ex More

by Jcoe96
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Downie , Roger Cote
Oct 29, 2021 -

Lia Honda Northampton responded

Thank you for taking the time to leave Roger and Jessica this wonderful review! Providing a seamless and remarkable experience is always our goal, and we are so glad that their efforts met your satisfaction. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of Roger, Jessica, and the entire team! We hope for an opportunity to work with you again in the future.

October 29, 2021

Lia Honda was fantastic! The only dealer honest and direct on the price we could find! They cared to listen to us and worked all perfectly! Highly recommend! Look for Roger Cote and Jessica. They are More

by SA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Downie, Roger Cote
Nov 02, 2021 -

Lia Honda Northampton responded

Thank you so much for your wonderful review and recommendation! We are delighted that Roger and Jessica provided you with great care throughout your visit. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! We wish you the safest of travels- on behalf of the entire team!

October 07, 2021

This is my third Honda from Lia. Never disappointed with the service, regardless of the changes in staffing. Perfect hosts for a pleasant transaction, whether it be service or purchase. Special thanks to De More

by mrsbaprice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Oct 07, 2021 -

Lia Honda Northampton responded

Thank you for taking the time to leave us this positive review! We are so glad Desiree and the team could consistently provide you with top-notch service and make you feel like the valuable customer that you certainly are! It is our pleasure to assist you in any way possible. We wish you safe travels, and we hope that you continue to choose us for all of your future automotive needs!

October 07, 2021

I came in to see Hailey! My inspection sticker was about to go past due. Turns out my registration was out of date so quickly went home and got that fixed online and printing out a temporary copy. Then it w More

by Alex
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kailey, Ray Becker
Oct 07, 2021 -

Lia Honda Northampton responded

Alex, Thank you so much for your 5-star review! We are so glad that Hailey got your automotive needs efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that Hailey and the team may help you with, please do not hesitate to let us know. Safe travels!

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