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Lia Honda Northampton

Northampton, MA

4.9
590 Reviews

293 King St

Northampton, MA

01060

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Showing 590 reviews

September 29, 2021

Roger is a amazing sales person who truly listens to customers. I did go in looking to up my size in vehicle and looking at options and best money wise and he has showed me many options and kept it real More

by kassidypetros
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cote
Sep 29, 2021 -

Lia Honda Northampton responded

Kassidy, We greatly appreciate you taking the time to leave Roger this wonderful review and and recommendation! We are delighted that he provided you with the 5-star service that you so much deserve! It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how he and the team may be of further assistance to you in the future. Take care!

September 29, 2021

Roger and Jess provided excellent service and found the car I was looking for when other dealers just kept saying nothing was available! More

by Patti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cote
Sep 30, 2021 -

Lia Honda Northampton responded

Patti, Thank you for your wonderful review! We are so glad that Roger and Jess provided you with top-notch service and met your automotive needs! It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team! We hope to see you again when the time comes for your vehicle's first service.

September 28, 2021

Alicia was the perfect salesperson for me. She was professional, pleasant to work with and answered any questions I had. She also made herself available to me after the purchase as I learned my new ca More

by TESS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Rock
Sep 29, 2021 -

Lia Honda Northampton responded

Tess, Thank you for taking the time to leave Alicia this wonderful review and recommendation! We greatly appreciate the opportunity to work with you, and we are delighted that she provided you with exceptional care. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

September 28, 2021

I had great, easy, pleasant buying experience at Lia! My salesperson was knowledgeable friendly and easy to work with. More

by Bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Rock
Sep 29, 2021 -

Lia Honda Northampton responded

Bill, Thank you for your 5-star review! Providing a seamless and remarkable experience is always our goal, and we are so glad that our team's efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of the entire team!

September 27, 2021

Peter was excellent; very thorough and professional but also very personable, a pleasure to know! More

by MJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Scagliarini
Sep 27, 2021 -

Lia Honda Northampton responded

MJ, We are so glad that Peter provided you with the top-notch service that you so much deserve! It is our pleasure to assist you in any way possible. We thank you for your excellent review and we wish you the safest of travels until we meet again!

September 23, 2021

Roger was knowledgeable, patient, and very helpful throughout the buying and instruction process.We felt very comfortable working with him. He assured us that he is available at any time for any addit More

by Eugenerichards266
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cote
Sep 23, 2021 -

Lia Honda Northampton responded

Eugene, Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Roger and Desiree provided you with exceptional care. It is our pleasure to assist you in any way possible! We warmly congratulate you on your new vehicle- on behalf of Roger, Desiree, and the entire team! We wish you the safest of travels until we meet again.

September 22, 2021

Roger was very professional, super knowledgeable , made for a hassle free no stress experience. Thanks More

by Mikehilton414
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cote
Sep 22, 2021 -

Lia Honda Northampton responded

Mike, Thank you for taking the time to leave Roger this 5-star review! Providing a seamless, hassle-free experience is always our goal, and we are so glad that Roger's efforts met your satisfaction. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that Roger and the team may help you with.

September 22, 2021

Roger was excellent to work with, knowledgeable and honest! recommend anyone to go see him, I will for future purchases 100% More

by Tylerstroetzel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cote
Sep 23, 2021 -

Lia Honda Northampton responded

Tyler, Thank you for leaving Roger this positive review and recommendation! We are delighted that he provided you with the quality service that you deserve! It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! We look forward to an opportunity to work with you again in the future. Safe travels!

September 21, 2021

Desiree Frank is excellent. I’ve had cars serviced here for over fifteen years. Great car, great service. More

by oreillymat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Sep 21, 2021 -

Lia Honda Northampton responded

Thank you so much for your amazing review! We are honored that you continue to confide in us with your automotive needs, and we are delighted that Desiree took great care of you during your most recent visit. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future. Safe travels!

September 04, 2021

Consistently good service. Desiree Frank is very efficient and helpful. Service done quickly. Finished earlier than I had anticipated. Quality of service was very good. More

by aberman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Sep 07, 2021 -

Lia Honda Northampton responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we will certainly provide you with nothing less in the future! We thank you for confiding in our dealership with your automotive needs. Please drive safely, and do not hesitate to let us know how Desiree and the team may serve you again!

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