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Lia Honda Northampton

Northampton, MA

4.9
590 Reviews

293 King St

Northampton, MA

01060

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Showing 590 reviews

May 01, 2021

We were at your dealership today and met with Spencer - not sure of his last name. He was very knowledgeable and was able to answer all the questions about the vehicle we were looking at. He was very frien More

by Traeci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer
May 05, 2021 -

Lia Honda Northampton responded

Traeci, thank you so much for the kind words. Customer satisfaction is our top priority and we are all thrilled whenever we receive positive feedback from customers. Spencer will be pleased to know that you thought highly enough of his performance to mention him in your stellar review! If there is anything else we can do for you please be sure to let us know!

May 01, 2021

I went to Lia to look at CRVs, met with Spencer Butterfield in sales. I had numerous questions. Spencer answered all my questions, was very professional,friendly, and patient with me. I ended up bu More

by Debby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Butterfield,
May 05, 2021 -

Lia Honda Northampton responded

Debby, thank you for writing the wonderful review! We are happy to hear of your satisfaction during your visit to Lia Honda Northampton. We look forward to the opportunity to assist with any service your CR-V might need in the future.

April 30, 2021

Roger Cote did an excellent job, without pressure, in serving me to find the right vehicle at the right price. Although the vehicle with the right color was not in stock he was able to sech one down for More

by Herb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Cote
May 05, 2021 -

Lia Honda Northampton responded

Herb, thank you for providing us with a review of your experience at Lia Honda Northampton. We are delighted to hear that Roger was able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!

April 27, 2021

Desiree Frank Coordinated my service and everything went very smoothly. 👍. She kept me informed and quickly addressed my various requests. Adhered to all Covid practices. More

by CRP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
May 05, 2021 -

Lia Honda Northampton responded

We are so pleased to hear about your quick and effective service! We aim to please all our customers so every success story puts a smile on our faces. Thanks again and we look forward to seeing you in the future.

April 26, 2021

Devante was a pleasure to work with.I called him to set Devante was a pleasure to work with. I called him to set up a test drive, and he had three car’s that I might be interested in ready to roll. Devan More

by SmientkaCRV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devante Beltran
April 26, 2021

Devante was amazing I wanted a certain car and he found the car in a short amount of time and got it to me. Thank you so much for the great job and I look forward doing more business in the future! More

by Reynaldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devante
April 26, 2021

Devante was amazing helping me get the exact model I wanted. I asked him a million questions and he was super patient and went over every imaginable feature of the car with me. The day of pick-up he hus More

by Rachael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devanté Beltran
May 05, 2021 -

Lia Honda Northampton responded

Rachael, thank you for your time and feedback. We are delighted to hear that Devante was able to work with you to get exactly what you wanted! Congratulations on being a new car owner!

April 23, 2021

Amy Saletnik at Lia Honda in Northampton, MA was professional, courteous, and kept me well informed about the service and repair work being done on my vehicle! More

by RW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Saltnik
April 20, 2021

Purchased a 2019 Accord LX Sedan from Roger Cote. Friendly, patient, and easy to deal with. I highly recommend him for a no-pressure experience! More

by logan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Cote
April 14, 2021

Just bought my first car from Ally! She was a terrific, accommodating salesperson who worked with me to find the perfect car for a great price. The whole buying process was extremely easy and lacked the st More

by Patrick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ally Rock, Connor Crocker, Amber Noyes
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