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Lia Honda Northampton

Northampton, MA

4.9
586 Reviews

293 King St

Northampton, MA

01060

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Showing 586 reviews

April 01, 2021

Ruth Brown in the service department is the best! Whenever I need to bring my car in, Ruth is very helpful and always friendly! This past time I had to bring my 2018 Pilot in for the transmission flu More

by DONNA.LEE
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruth Brown
Apr 07, 2021 -

Lia Honda Northampton responded

Donna, thank you for your time and feedback. We are delighted to hear that you are completely satisfied with your experience with Ruth. That is our #1 goal! Please feel free to contact us for any of your vehicle service needs. We would be happy to help!

April 01, 2021

I recently brought my HRV in & had excellent service from Michael Wyzik in the service department. He was polite, professional, friendly and got my car service quickly. I’ve bought 4 cars from this dealershi More

by cap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wyzik
Apr 07, 2021 -

Lia Honda Northampton responded

On behalf of everyone here at Lia Honda Northampton, thank you for your thoughtful review. We appreciate your willingness to recommend us to others and look forward to an opportunity to serve you again.

March 31, 2021

Just bought an HRV at Lia Honda. I worked with Ally Rock, she was knowledgeable and super helpful. I would highly recommend her help! Thanks Ally!! More

by mendos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ally Rock
Apr 07, 2021 -

Lia Honda Northampton responded

Mendos, congratulations on your new vehicle! Ally is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new HR-V!

March 31, 2021

After shopping a few different places I walked in LIA Honda of Northampton and was lucky enough to deal with Ally Rock. She was solid, down to earth, and an absolute pleasure to interact with. I would re More

by cbourgui76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ally Rock
Apr 07, 2021 -

Lia Honda Northampton responded

Congratulations on your new car and we are glad to hear that we were the dealership who had the honor of taking care of you. We focus on customer satisfaction and are glad to hear that Ally showed you how much we value our customers. Enjoy showing off your brand new Honda HR-V!

March 31, 2021

Stopped by last week to check out used cars and ended up buying a used civic, Ally was extremely helpful and took the time to make sure I had a stress free experience. would highly recommend Lia Honda for a More

by Sbiss987
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ally Rock
Apr 07, 2021 -

Lia Honda Northampton responded

We appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that Ally took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

March 30, 2021

I just recently purchased a brand new Honda CRV at Lia Honda Northampton, Ally Rock was my sales person. She did an amazing job. She made the whole process very seamless, and she was extremely efficient More

by kat.hoskins32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ally Rock
March 30, 2021

I worked with Ally Rock to buy my new CRV. She was friendly and knowledgable and made the whole process go smoothly. She found me what I needed and at a reasonable price. 10/10 would recommend her for More

by JSCRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ally Rock
March 26, 2021

Desiree frank is the best. She is friendly, customer focused and I trust her completely. Good for Lia fir getting more women in the service department. More

by Calla53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree frank
March 22, 2021

Amazing experience from start to finish. Roger Cote was very knowledgeable and friendly. Will definitley refer Lia Honda and Roger Cote to family and friends. A+ More

by Kate M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Cote
March 20, 2021

Michael Wysik provided terrific service at my recent visit to Lia Honda in Northampton MA. He kept me informed throughout the service call, offering help with my options, giving me choices as to what ne More

by tomj83969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wysik,
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