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Lia Honda Northampton
Northampton, MA
586 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 586 reviews
March 20, 2021
Desiree Frank of Lia Honda Northampton has provided me with excellent customer service - from booking the appointments, answering questions, and reviewing services provided. Courteous and professional ser with excellent customer service - from booking the appointments, answering questions, and reviewing services provided. Courteous and professional service. Vehicle ready at time promised. More
by caseydbamap
Employees Worked With
Brian Kane, Evan Mihalek, Joel Olko
March 20, 2021
Thank you, Ruth Brown, for a friendly, fast, professional and comprehensive service visit in March 2021 at Lia Honda of Northampton, MA! Your courtesy and professionalism make me very confident about Lia Hon and comprehensive service visit in March 2021 at Lia Honda of Northampton, MA! Your courtesy and professionalism make me very confident about Lia Honda and totally satisfied to be a part of the Honda family! More
by B.Holl
Employees Worked With
Ruth Brown - bravo!, Melissa Thomas
March 18, 2021
Ricardo Rodriguez assisted me at Lia Honda. Attentive, patient and knowledgeable, he guided me through the experience and paperwork of buying a used car. The result was a car that I wanted. patient and knowledgeable, he guided me through the experience and paperwork of buying a used car. The result was a car that I wanted. More
by oleson_nielsw87
Employees Worked With
Ricardo Rodriguez
March 17, 2021
Amy Saletnik is terrific. She handles my service needs with efficiency, courtesy, and dispatch. Very pleased with her in every way. Very solid service department. with efficiency, courtesy, and dispatch. Very pleased with her in every way. Very solid service department. More
by Old-timer
Employees Worked With
Amy Saletnik
March 12, 2021
Amy Saletnik at Lia Honda in Northampton is wonderful! She has worked with me on my 2012CRV service a few times, and has been quite helpful , giving me great advice every time! She has worked with me on my 2012CRV service a few times, and has been quite helpful , giving me great advice every time! More
by Happy customer
Employees Worked With
Amy Saletnik
March 10, 2021
From filling the air in my tires, to a necessary repair, Desiree Frank is my go to person at Lia Honda for service. She’s friendly, honest, and fair! In addition to her expertise, she has a support team tha Desiree Frank is my go to person at Lia Honda for service. She’s friendly, honest, and fair! In addition to her expertise, she has a support team that only amplifies the quality of service I get from the service department. Thank you! More
by vicki.williams.92317
Employees Worked With
Desiree Frank
March 01, 2021
Ruth Brown was awesome! Made me feel like I mattered even for a simple recall visit. Car was done on time as promised and Ruth is an excellent representative of your dealership. I bought this Honda from Lia for a simple recall visit. Car was done on time as promised and Ruth is an excellent representative of your dealership. I bought this Honda from Lia and will likely buy my next one there, too! More
by rondidonato
Employees Worked With
Ruth Brown
February 27, 2021
I was very pleased with every aspect of my recent service visit to Lia. Desiree Frank explained clearly what needed to be done and ensured that it was quick, efficient and thorough. The waiting room was clea visit to Lia. Desiree Frank explained clearly what needed to be done and ensured that it was quick, efficient and thorough. The waiting room was clean and comfortable. Restroom was clean and accessible. Cost was reasonable. I feel confident entrusting my car to Lia and Desiree Frank. More
by Andy
Employees Worked With
Desiree Frank, Jeannine DeAngelis, Melissa Thomas
February 20, 2021
Desiree Frank did a great job when I was there for my inspection. Friendly and efficient. Car was well sanitized before I left the dealership. inspection. Friendly and efficient. Car was well sanitized before I left the dealership. More
by sharonbfrankel
Employees Worked With
Desiree Frank
February 17, 2021
As always, my service-visit to Lia Honda was more than satisfactory & a pleasure. Amy Saletnik is professional & knowledgeable, but even more importantly, friendly & patient with all my questions. Lia Hon satisfactory & a pleasure. Amy Saletnik is professional & knowledgeable, but even more importantly, friendly & patient with all my questions. Lia Honda is very lucky to have her! More
by redcape195
Employees Worked With
Amy Saletnik in the Service Dpt.
