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Lia Honda Northampton

Northampton, MA

4.9
590 Reviews

293 King St

Northampton, MA

01060

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Showing 590 reviews

March 30, 2021

I worked with Ally Rock to buy my new CRV. She was friendly and knowledgable and made the whole process go smoothly. She found me what I needed and at a reasonable price. 10/10 would recommend her for More

by JSCRV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ally Rock
March 26, 2021

Desiree frank is the best. She is friendly, customer focused and I trust her completely. Good for Lia fir getting more women in the service department. More

by Calla53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree frank
March 22, 2021

Amazing experience from start to finish. Roger Cote was very knowledgeable and friendly. Will definitley refer Lia Honda and Roger Cote to family and friends. A+ More

by Kate M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roger Cote
March 20, 2021

Michael Wysik provided terrific service at my recent visit to Lia Honda in Northampton MA. He kept me informed throughout the service call, offering help with my options, giving me choices as to what ne More

by tomj83969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Wysik,
March 20, 2021

Desiree Frank of Lia Honda Northampton has provided me with excellent customer service - from booking the appointments, answering questions, and reviewing services provided. Courteous and professional ser More

by caseydbamap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Kane, Evan Mihalek, Joel Olko
March 20, 2021

Thank you, Ruth Brown, for a friendly, fast, professional and comprehensive service visit in March 2021 at Lia Honda of Northampton, MA! Your courtesy and professionalism make me very confident about Lia Hon More

by B.Holl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruth Brown - bravo!, Melissa Thomas
March 18, 2021

Ricardo Rodriguez assisted me at Lia Honda. Attentive, patient and knowledgeable, he guided me through the experience and paperwork of buying a used car. The result was a car that I wanted. More

by oleson_nielsw87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
Mar 19, 2021 -

Lia Honda Northampton responded

Thank you for your time and feedback. We are delighted to hear that Ricardo was able to work with you to get exactly what you wanted! We look forward to serving your future automotive needs.

March 17, 2021

Amy Saletnik is terrific. She handles my service needs with efficiency, courtesy, and dispatch. Very pleased with her in every way. Very solid service department. More

by Old-timer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Saletnik
Mar 19, 2021 -

Lia Honda Northampton responded

Thank you for taking the time to share your experience. We are pleased to know that Amy has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your automotive needs in the future.

March 12, 2021

Amy Saletnik at Lia Honda in Northampton is wonderful! She has worked with me on my 2012CRV service a few times, and has been quite helpful , giving me great advice every time! More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Saletnik
Mar 19, 2021 -

Lia Honda Northampton responded

Thank you for your time and for your loyalty to Lia Honda Northampton. We are delighted to hear that Amy has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

March 10, 2021

From filling the air in my tires, to a necessary repair, Desiree Frank is my go to person at Lia Honda for service. She’s friendly, honest, and fair! In addition to her expertise, she has a support team tha More

by vicki.williams.92317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Mar 19, 2021 -

Lia Honda Northampton responded

Vicki, thank you for taking the time to share your experience. We are pleased to know that Desiree has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

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