Lia Honda Northampton

Friendly and reliable staff . Explain the work that needs to be done without pressure to do what is optional or can be done at a later date. Desiree Frank is always upbeat and fri Explain the work that needs to be done without pressure to do what is optional or can be done at a later date. Desiree Frank is always upbeat and friendly as well as explaining work in clear terms, More

We bought our new 2025 CR-V at Lia recently. Our Sales Associate Jay Brooks was super helpful and had everything all in order. Sales Associate Desean Martinez helped us figure out the workings Our Sales Associate Jay Brooks was super helpful and had everything all in order. Sales Associate Desean Martinez helped us figure out the workings and features on the new car and Parts Manager Dale S was, as always, a great help getting the car set up with equipment we needed!! More

Excellent communication and follow up. Kyle was personable and very easy to deal with. Highly recommend him Kyle was personable and very easy to deal with. Highly recommend him More

Lia Honda was very professional, no pressure, and a pleasure to deal with. this is my second car from Lia and I won't hesitate to return. pleasure to deal with. this is my second car from Lia and I won't hesitate to return. More

They were prompt and ready to take my car in. The waiting room was clean and they communicated well. The waiting room was clean and they communicated well. More

Matthew Verge, of Lia Honda, was friendly, informative, and helpful when I brought my CRV in for service. The service was done well and in a timely manner; Matthew explained how the service would be conduc and helpful when I brought my CRV in for service. The service was done well and in a timely manner; Matthew explained how the service would be conducted and what I could expect afterwards. Would look forward to working with Matthew again. More

I have been going through Lia Honda in Northampton for 3 years now. I am absolutely pleased with this dealership. I am so grateful for the people who work there. Alfredo Settembre was the person who helped years now. I am absolutely pleased with this dealership. I am so grateful for the people who work there. Alfredo Settembre was the person who helped me greatly and professionally, made me feel like there was genuine care. I would most definitely recommend Alfredo to others looking for a salesperson like Alfredo. More

I just wanted to take a moment to sincerely thank Jill at Lia Honda for her outstanding service during my recent visit to Lia Honda. Her professionalism, kindness, and attention to detail made the entire exp Lia Honda for her outstanding service during my recent visit to Lia Honda. Her professionalism, kindness, and attention to detail made the entire experience smooth and stress-free. Her friendly demeanor and dedication to great customer service did not go unnoticed, and it made all the difference. It’s always a pleasure working with someone as knowledgeable and helpful as Jill. More

I recently had a very good service appointment at Lia Honda managed by Desiree Frank. Always happy to work with her. Knowledgeable and sensitive to me as a consumer. (even the tricky time she had to re Honda managed by Desiree Frank. Always happy to work with her. Knowledgeable and sensitive to me as a consumer. (even the tricky time she had to represent the dealership in delivering the bad news that my Honda engine needed to be replaced after 106,000 miles. Not easy for a front line employee) More

Desean Martinez was very professional, answered our questions completely and gave us the confidence that we ere making the correct purchase. questions completely and gave us the confidence that we ere making the correct purchase. More