Lia Honda Northampton

Best service department that I have used. Amy is a true professional, really knowledgeable but friendly and kind. I highly recommend the Lia Honda Service Department. professional, really knowledgeable but friendly and kind. I highly recommend the Lia Honda Service Department. More

Desiree Frank is very helpful. When I needed repairs on my air conditioning she helped get the paperwork done to get a warranty claim processed and subsequent service visits has been helpful in getting the my air conditioning she helped get the paperwork done to get a warranty claim processed and subsequent service visits has been helpful in getting the service processed quickly and efficiently. More

Great customer service at lia Honda. Amy Saletnik always goes above and beyond. She explains everything and updates you when your car will be ready. Highly recommend! goes above and beyond. She explains everything and updates you when your car will be ready. Highly recommend! More

Any Saletnik has always been wonderful to work with at Honda. She always remember me when I come. She really positive and upbeat when I see her. Customer service in any company is more important than m Honda. She always remember me when I come. She really positive and upbeat when I see her. Customer service in any company is more important than most people realize. That's why I go to Kia Honda of Northampton. More

Ruth Brown was a pleasure to work with and checked in with me several times while I waited. It's always busy at Lia but employees make it so pleasurable . They are well-informed re details of service Th with me several times while I waited. It's always busy at Lia but employees make it so pleasurable . They are well-informed re details of service Thank you More

Ruth Brown helped me when I came into the dealership to get an oil change and a tire rotation!! She was very nice and had great customer service!! She explained everything I needed and made sure my car was get an oil change and a tire rotation!! She was very nice and had great customer service!! She explained everything I needed and made sure my car was in safe condition as I was missing two lug nuts! She applied my coupons and I would recommend her and also have her again! Plus I felt safe being there even in the pandemic!! Staff kept it nice and clean!! More

Michael Wyzik provided excellent service and kept me informed while I was waiting in Lia's space (rearranged to promote social distancing!) to find out how my aging Honda Civic's batteries were doing. I informed while I was waiting in Lia's space (rearranged to promote social distancing!) to find out how my aging Honda Civic's batteries were doing. I've always gotten great service from them, and hope to keep my Civic for another 15 years with their help! More

What makes our experience do positive is the personalized care we receive with Desiree Frank. It is our habit to ask for her because of her warmth and reliability. We are grateful for her care. Jim and Nora. care we receive with Desiree Frank. It is our habit to ask for her because of her warmth and reliability. We are grateful for her care. Jim and Nora. More

I went to Lia Honda to look at the Ridgline Black edition, i was greeted by Ana Gremli, she answered all my questions about the vehicle with great skill, she then allowed me to take the truck for a t edition, i was greeted by Ana Gremli, she answered all my questions about the vehicle with great skill, she then allowed me to take the truck for a test ride to see if i liked it enough to purchase. I was impressed with the vehicles comfort and performance, Ana worked with me to come to acceptable terms on my trade in and the purchas price, i ended up purchasing the vehicle. My experience with Lia Honda and Ana Gremli has been a very positive expierience, no regrets. More

I went to Lia Honda for a "last minute, gotta have it now" repair and was greeted by Michael Wyzik, service advisor. Mike let me know that not only could they take care of the issue, they could do it rig now" repair and was greeted by Michael Wyzik, service advisor. Mike let me know that not only could they take care of the issue, they could do it right away, while I waited. I'm very pleased with the work and the positive, friendly, competent service. I'll be a regular Lia Honda customer from here on out. Thanks Mike! Thanks Lia Honda! More