
Lia Honda Northampton
Northampton, MA
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Ruth Brown was awesome! Made me feel like I mattered even for a simple recall visit. Car was done on time as promised and Ruth is an excellent representative of your dealership. I bought this Honda from Lia for a simple recall visit. Car was done on time as promised and Ruth is an excellent representative of your dealership. I bought this Honda from Lia and will likely buy my next one there, too! More
I was very pleased with every aspect of my recent service visit to Lia. Desiree Frank explained clearly what needed to be done and ensured that it was quick, efficient and thorough. The waiting room was clea visit to Lia. Desiree Frank explained clearly what needed to be done and ensured that it was quick, efficient and thorough. The waiting room was clean and comfortable. Restroom was clean and accessible. Cost was reasonable. I feel confident entrusting my car to Lia and Desiree Frank. More
Desiree Frank did a great job when I was there for my inspection. Friendly and efficient. Car was well sanitized before I left the dealership. inspection. Friendly and efficient. Car was well sanitized before I left the dealership. More
As always, my service-visit to Lia Honda was more than satisfactory & a pleasure. Amy Saletnik is professional & knowledgeable, but even more importantly, friendly & patient with all my questions. Lia Hon satisfactory & a pleasure. Amy Saletnik is professional & knowledgeable, but even more importantly, friendly & patient with all my questions. Lia Honda is very lucky to have her! More
We recently had our 2016 Honda CR-V serviced at lia Honda in Northampton. Our service rep, Amy Seletnik did a great job explaining the service and our options for our vehicle. The service and vehicle were co in Northampton. Our service rep, Amy Seletnik did a great job explaining the service and our options for our vehicle. The service and vehicle were completed and ready when promised. More
Best service department that I have used. Amy is a true professional, really knowledgeable but friendly and kind. I highly recommend the Lia Honda Service Department. professional, really knowledgeable but friendly and kind. I highly recommend the Lia Honda Service Department. More
Desiree Frank is very helpful. When I needed repairs on my air conditioning she helped get the paperwork done to get a warranty claim processed and subsequent service visits has been helpful in getting the my air conditioning she helped get the paperwork done to get a warranty claim processed and subsequent service visits has been helpful in getting the service processed quickly and efficiently. More
Great customer service at lia Honda. Amy Saletnik always goes above and beyond. She explains everything and updates you when your car will be ready. Highly recommend! goes above and beyond. She explains everything and updates you when your car will be ready. Highly recommend! More
Any Saletnik has always been wonderful to work with at Honda. She always remember me when I come. She really positive and upbeat when I see her. Customer service in any company is more important than m Honda. She always remember me when I come. She really positive and upbeat when I see her. Customer service in any company is more important than most people realize. That's why I go to Kia Honda of Northampton. More
Ruth Brown was a pleasure to work with and checked in with me several times while I waited. It's always busy at Lia but employees make it so pleasurable . They are well-informed re details of service Th with me several times while I waited. It's always busy at Lia but employees make it so pleasurable . They are well-informed re details of service Thank you More