Lia Honda Northampton

I went to Lia Honda for a "last minute, gotta have it now" repair and was greeted by Michael Wyzik, service advisor. Mike let me know that not only could they take care of the issue, they could do it rig now" repair and was greeted by Michael Wyzik, service advisor. Mike let me know that not only could they take care of the issue, they could do it right away, while I waited. I'm very pleased with the work and the positive, friendly, competent service. I'll be a regular Lia Honda customer from here on out. Thanks Mike! Thanks Lia Honda! More

Matt Bachand of Lia Honda Northampton MA did an amazing job walking me through the the work that needed to be done on my car. He found the best possible pricing and made the process very easy. I had comp job walking me through the the work that needed to be done on my car. He found the best possible pricing and made the process very easy. I had complete confidence that he was working in my best interest. I hope he is there when I go in for my next service. Thanks Matt!!! More

The Lia Honda service group with Matt Bachand greeted me quickly, and with all appropriate safety protocols. My car was serviced and ready in less than 2 hours and I was called to pick it up. Kudos to Matt quickly, and with all appropriate safety protocols. My car was serviced and ready in less than 2 hours and I was called to pick it up. Kudos to Matt More

Very happy with the service department at Lia. Amy is excellent! Friendly, knowledgeable, and all around great to work with. Don’t hesitate to bring your car here, you won’t be disappointed! excellent! Friendly, knowledgeable, and all around great to work with. Don’t hesitate to bring your car here, you won’t be disappointed! More

The service dept (Amy) has always taken the best care of our vehicles. Always trying to help, checking to see if there’s a coupon or some other special. It ALL makes a difference. Goes above and beyond for our vehicles. Always trying to help, checking to see if there’s a coupon or some other special. It ALL makes a difference. Goes above and beyond for anyone. More

Desiree has been amazing at making sure my car gets the service it needs at the quality I expect. I couldn’t be any happier service it needs at the quality I expect. I couldn’t be any happier More

My service rep was Amy Saletnik, when I arrived she checked me in quicky, I was getting an oil change, she came out later and went over my multi-point inspection and suggested things to do first, she e checked me in quicky, I was getting an oil change, she came out later and went over my multi-point inspection and suggested things to do first, she even matched a price from another dealer for a front end alignment. Amy kept me updated while my car was being service, great experience all around More

Every time that I schedule service I always make sure Desiree Frank is working. Her customer skills are excellent and we are always happy when we leave. I am sure their are other wonderful Customer Servi Desiree Frank is working. Her customer skills are excellent and we are always happy when we leave. I am sure their are other wonderful Customer Service people besides Desiree, but we simply prefer to work with her. It is worth the 1 hour plus trip each way to go there from Berkshire County. Gail and Jim Morrison More

Amazing customer service! Desiree Frank was so incredibly helpful and easy to work with. She truly goes above and beyond for her customers! She is a huge asset to both Lia Honda and the customers who get to helpful and easy to work with. She truly goes above and beyond for her customers! She is a huge asset to both Lia Honda and the customers who get to work with her! More

I recently made an appointment online to get the oil changed on my 2019 Honda Accord. Somehow the appointment was never recorded at the dealership. When I arrived I was greeted by Michael Wyzik who so changed on my 2019 Honda Accord. Somehow the appointment was never recorded at the dealership. When I arrived I was greeted by Michael Wyzik who somehow managed to squeeze me in and got everything done quickly. He even offered to get the state inspection taken care of, which I didn't realize they did!. When the car was ready, he went over all of the safety items they had done right down to the tire tread. He was very pleasant and extremely helpful. Although there are other Honda dealerships closer to where I live, it's worth the extra time and mileage to go to Lia in Northampton. Michael Wyzik is certainly an asset to LIa! Thanks, again, Michael! More