Lia Honda Northampton

Ruth Brown helped me when I came into the dealership to get an oil change and a tire rotation!! She was very nice and had great customer service!! She explained everything I needed and made sure my car was get an oil change and a tire rotation!! She was very nice and had great customer service!! She explained everything I needed and made sure my car was in safe condition as I was missing two lug nuts! She applied my coupons and I would recommend her and also have her again! Plus I felt safe being there even in the pandemic!! Staff kept it nice and clean!! More

Michael Wyzik provided excellent service and kept me informed while I was waiting in Lia's space (rearranged to promote social distancing!) to find out how my aging Honda Civic's batteries were doing. I informed while I was waiting in Lia's space (rearranged to promote social distancing!) to find out how my aging Honda Civic's batteries were doing. I've always gotten great service from them, and hope to keep my Civic for another 15 years with their help! More

What makes our experience do positive is the personalized care we receive with Desiree Frank. It is our habit to ask for her because of her warmth and reliability. We are grateful for her care. Jim and Nora. care we receive with Desiree Frank. It is our habit to ask for her because of her warmth and reliability. We are grateful for her care. Jim and Nora. More

I went to Lia Honda to look at the Ridgline Black edition, i was greeted by Ana Gremli, she answered all my questions about the vehicle with great skill, she then allowed me to take the truck for a t edition, i was greeted by Ana Gremli, she answered all my questions about the vehicle with great skill, she then allowed me to take the truck for a test ride to see if i liked it enough to purchase. I was impressed with the vehicles comfort and performance, Ana worked with me to come to acceptable terms on my trade in and the purchas price, i ended up purchasing the vehicle. My experience with Lia Honda and Ana Gremli has been a very positive expierience, no regrets. More

I went to Lia Honda for a "last minute, gotta have it now" repair and was greeted by Michael Wyzik, service advisor. Mike let me know that not only could they take care of the issue, they could do it rig now" repair and was greeted by Michael Wyzik, service advisor. Mike let me know that not only could they take care of the issue, they could do it right away, while I waited. I'm very pleased with the work and the positive, friendly, competent service. I'll be a regular Lia Honda customer from here on out. Thanks Mike! Thanks Lia Honda! More

Matt Bachand of Lia Honda Northampton MA did an amazing job walking me through the the work that needed to be done on my car. He found the best possible pricing and made the process very easy. I had comp job walking me through the the work that needed to be done on my car. He found the best possible pricing and made the process very easy. I had complete confidence that he was working in my best interest. I hope he is there when I go in for my next service. Thanks Matt!!! More

The Lia Honda service group with Matt Bachand greeted me quickly, and with all appropriate safety protocols. My car was serviced and ready in less than 2 hours and I was called to pick it up. Kudos to Matt quickly, and with all appropriate safety protocols. My car was serviced and ready in less than 2 hours and I was called to pick it up. Kudos to Matt More

Very happy with the service department at Lia. Amy is excellent! Friendly, knowledgeable, and all around great to work with. Don’t hesitate to bring your car here, you won’t be disappointed! excellent! Friendly, knowledgeable, and all around great to work with. Don’t hesitate to bring your car here, you won’t be disappointed! More

The service dept (Amy) has always taken the best care of our vehicles. Always trying to help, checking to see if there’s a coupon or some other special. It ALL makes a difference. Goes above and beyond for our vehicles. Always trying to help, checking to see if there’s a coupon or some other special. It ALL makes a difference. Goes above and beyond for anyone. More

Desiree has been amazing at making sure my car gets the service it needs at the quality I expect. I couldn’t be any happier service it needs at the quality I expect. I couldn’t be any happier More