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Lia Honda Northampton

Northampton, MA

4.8
604 Reviews
Welcome to Lia Honda Northampton, your full service automotive Honda dealer in Northampton, MA. Your experience is our primary concern, so please use all of the resources we offer on our website to assist you throughout your car shopping research and buying process. If you would like to know more about Lia Honda Northampton go to our About Us page or stop by and meet the dealerships team at 293 King St., Northampton, MA 01060 which is only a short drive from Chicopee, Greenfield, West Springfield, Amherst and all of Western MA.
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293 King St

Northampton, MA

01060

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Showing 604 reviews

March 18, 2021

Ricardo Rodriguez assisted me at Lia Honda. Attentive, patient and knowledgeable, he guided me through the experience and paperwork of buying a used car. The result was a car that I wanted. More

by oleson_nielsw87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricardo Rodriguez
Mar 19, 2021 -

Lia Honda Northampton responded

Thank you for your time and feedback. We are delighted to hear that Ricardo was able to work with you to get exactly what you wanted! We look forward to serving your future automotive needs.

March 17, 2021

Amy Saletnik is terrific. She handles my service needs with efficiency, courtesy, and dispatch. Very pleased with her in every way. Very solid service department. More

by Old-timer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Saletnik
Mar 19, 2021 -

Lia Honda Northampton responded

Thank you for taking the time to share your experience. We are pleased to know that Amy has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality. We look forward to serving your automotive needs in the future.

March 12, 2021

Amy Saletnik at Lia Honda in Northampton is wonderful! She has worked with me on my 2012CRV service a few times, and has been quite helpful , giving me great advice every time! More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Saletnik
Mar 19, 2021 -

Lia Honda Northampton responded

Thank you for your time and for your loyalty to Lia Honda Northampton. We are delighted to hear that Amy has provided you with exceptional, trusted service! Please let us know when your vehicle is ready for its next service. We look forward to seeing you again!

March 10, 2021

From filling the air in my tires, to a necessary repair, Desiree Frank is my go to person at Lia Honda for service. She’s friendly, honest, and fair! In addition to her expertise, she has a support team tha More

by vicki.williams.92317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Mar 19, 2021 -

Lia Honda Northampton responded

Vicki, thank you for taking the time to share your experience. We are pleased to know that Desiree has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

March 01, 2021

Ruth Brown was awesome! Made me feel like I mattered even for a simple recall visit. Car was done on time as promised and Ruth is an excellent representative of your dealership. I bought this Honda from Lia More

by rondidonato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruth Brown
Mar 05, 2021 -

Lia Honda Northampton responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

February 27, 2021

I was very pleased with every aspect of my recent service visit to Lia. Desiree Frank explained clearly what needed to be done and ensured that it was quick, efficient and thorough. The waiting room was clea More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Frank, Jeannine DeAngelis, Melissa Thomas
Mar 05, 2021 -

Lia Honda Northampton responded

Andy, thank you for your very kind review. We are pleased to hear that Desiree was able to help you with your service and keep you comfortable while you waited. We look forward to seeing you again when your is ready for its next car service.

February 20, 2021

Desiree Frank did a great job when I was there for my inspection. Friendly and efficient. Car was well sanitized before I left the dealership. More

by sharonbfrankel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Frank
Feb 22, 2021 -

Lia Honda Northampton responded

Sharon, thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

February 17, 2021

As always, my service-visit to Lia Honda was more than satisfactory & a pleasure. Amy Saletnik is professional & knowledgeable, but even more importantly, friendly & patient with all my questions. Lia Hon More

by redcape195
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Saletnik in the Service Dpt.
Feb 22, 2021 -

Lia Honda Northampton responded

Thank you for your very kind review! We are always happy to hear that our customers are 100% satisfied with service they received from us! We look forward to seeing you again when your car is ready for its next service.

February 08, 2021

We recently had our 2016 Honda CR-V serviced at lia Honda in Northampton. Our service rep, Amy Seletnik did a great job explaining the service and our options for our vehicle. The service and vehicle were co More

by Eddieo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy,Seletnik
Feb 08, 2021 -

Lia Honda Northampton responded

Eddieo, Thank you for your kind review. We are delighted to hear that your vehicle service was completed as promised! We look forward to seeing you again when your CR-V is ready for its next service.

January 29, 2021

Best service department that I have used. Amy is a true professional, really knowledgeable but friendly and kind. I highly recommend the Lia Honda Service Department. More

by ValkAl22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Saletnic
Feb 04, 2021 -

Lia Honda Northampton responded

Thank you for your kind review. We are delighted to hear that the best service you have experienced has been by Amy here at Lia Honda Northampton! Please let us know when it is time for your next vehicle service. We would be happy to help!

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