Lia Honda Northampton

Amy Saletnik is the best service manager ever. Once I was locked out of my car luckily nearby and she vouched for me to the key engineer! This most recent time she had me in for an inspection sticker renewal locked out of my car luckily nearby and she vouched for me to the key engineer! This most recent time she had me in for an inspection sticker renewal. So smooth and cheerful even in the time of Covid. Wow! My thanks, as always goes out to Amy and everyone at Lia Honda Northampton as they are efficient and good at what they do. More

Amy Saletnik is the best. Young and smart, but very helpful To a senior customer . She suggested getting a sticker so I Did not have to make an extra trip. Amy is a “keeper” Chas Stevenson Amherst helpful To a senior customer . She suggested getting a sticker so I Did not have to make an extra trip. Amy is a “keeper” Chas Stevenson Amherst More

The service advisor, Amy Saletnik, was very helpful and extremely concerned and just plain nice. I felt comfortable talking to her about what needed to be done to my Ridgeline. She was not pushy or condesc extremely concerned and just plain nice. I felt comfortable talking to her about what needed to be done to my Ridgeline. She was not pushy or condescending in any way. As always doing business with Lia Honda is a pleasurable experience probably because of employees like Amy! More

I just purchased my second CRV from Lia and have been a service customer for 10+ years. I live 1.5 hours away and my salesperson made it easy to come to an agreement via phone and texting. I will continue service customer for 10+ years. I live 1.5 hours away and my salesperson made it easy to come to an agreement via phone and texting. I will continue to travel in for service since they kept my first CRV running for 280,000 miles! it’s always a good experience and everyone is very friendly. More

Amy Saletnik is a Rock Star in customer service!! Efficient, compassionate and a real “put you first” problem solver!! Thank you! Ask for Amy! Best Efficient, compassionate and a real “put you first” problem solver!! Thank you! Ask for Amy! Best More

It's been almost a year since I traded my Honda CRV for a new Honda Accord Touring Hybrid. This is my third vehicle from Lia. WILD HORSES couldn't pull me away from the relationship I have with the service d new Honda Accord Touring Hybrid. This is my third vehicle from Lia. WILD HORSES couldn't pull me away from the relationship I have with the service department employees, and the excellent service I continue to receive. Thank you, Amy, for your personal oversight of my service experience, and the quality of care you continue to show. In a world that's so chaotic.....your department brings stability, assurance, and peace. Thanks again, and again!! More

I traded in my 2012 Honda Civic coupe for a 2017 Honda Civic. It was the best decision! Ashley Whalen was very helpful and always got back to me with all my questions. Highly recommend her! She was very r Civic. It was the best decision! Ashley Whalen was very helpful and always got back to me with all my questions. Highly recommend her! She was very realistic and was honest throughout the whole process. More

My experience getting my HRV inspected was excellent. Michael Wyzik, who took care of it, was polite, efficient and fast! The waiting room was comfortable and clean, with chairs spread apart for social Michael Wyzik, who took care of it, was polite, efficient and fast! The waiting room was comfortable and clean, with chairs spread apart for social distancing. Everyone wore a mask. Highly recommend this dealership. More

The dealership is always friendly and helpful, particularly Desiree Frank who makes the experience efficient and well done. She makes sure that my car is taken on time, and that everything that ne particularly Desiree Frank who makes the experience efficient and well done. She makes sure that my car is taken on time, and that everything that needs to be done gets done. More