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Lia Honda Northampton
Northampton, MA
590 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 590 reviews
February 25, 2020
My husband and went to Lia Honda in Northampton to lease My husband and I went to Lia Honda in Northampton to lease a Honda CRV, Frank Whitehead explained the process, made us feel comfortable and not press My husband and I went to Lia Honda in Northampton to lease a Honda CRV, Frank Whitehead explained the process, made us feel comfortable and not pressured. Would highly recommend. More
by Jokraska
Employees Worked With
Scott Whitehead
February 25, 2020
Desiree Frank provided an excellent experience when I needed new tires and other work done on my car before having it inspected. When she learned of my time constraints and lack of alternative transporta needed new tires and other work done on my car before having it inspected. When she learned of my time constraints and lack of alternative transportation, she offered to provide me with a loaner. She is an asset to Lia Honda. I look forward to working with her again. More
by dparker
Employees Worked With
Desiree Frank
February 24, 2020
Excellent all round I hesitate to name any specific individual because everyone is excellent and I have nothing but positive experiences with Lia Honda Northampton Servic I hesitate to name any specific individual because everyone is excellent and I have nothing but positive experiences with Lia Honda Northampton Service. All great! This time around: Deidre Frank Casey Smith Jim Lance More
by jlance007
Employees Worked With
Deirdre Frank; Casey Smith
January 28, 2020
Excellent Service Excellent service provided by Scott Smith. All of the services at Lia Honda of Northampton have been top-notch! I would highly recommend this service Excellent service provided by Scott Smith. All of the services at Lia Honda of Northampton have been top-notch! I would highly recommend this service department. Thanks to all! More
by dparker
Employees Worked With
Scott Smith, Desserie
January 16, 2020
Good experience for first time financers Alex and Evan were very friendly and helpful. They were knowledgeable and relatable, and didn't put pressure on us that we had felt at other dealershi Alex and Evan were very friendly and helpful. They were knowledgeable and relatable, and didn't put pressure on us that we had felt at other dealerships. We are very satisfied with our vehicle and look forward to servicing it at Lia. More
by AvivaHana
Employees Worked With
Alex Medina, Evan Mihalek
January 11, 2020
Just took our Honda CRV in for first oil change. We had a great experience in buying and just as great with the first service appointment. Everyone is awesome great experience in buying and just as great with the first service appointment. Everyone is awesome More
by Tay383
Employees Worked With
Joel Olko
December 27, 2019
Lia Honda is a cheat and a fraud They are definitely LIA but with an R, LIAR! I bought a car from them trusting their word, but they are a cheat they truly are cheap. They show y They are definitely LIA but with an R, LIAR! I bought a car from them trusting their word, but they are a cheat they truly are cheap. They show you something else and, selling you something else and then refuse to acknowledge. More
by raviratanraj
Employees Worked With
Brian Kane, Joel Olko
December 23, 2019
Looking for great service? Well Lia Honda is the place to go I came in months ago. Matt Bachand recommended new brakes. They were down to 5%. Matt made sure they were either restored by saving the rotors or repl I came in months ago. Matt Bachand recommended new brakes. They were down to 5%. Matt made sure they were either restored by saving the rotors or replaced what couldn't be restored. This was all done in under 3 hours because I made an appointment ahead of time. Matt also went the extra mile and beyond by locating a 10% off coupon Honda sent me a while ago that was still good. He was friendly, professional and helpful. It's service people like Matt who make Lia Honda the go to place for your car More
by garrymajka
Employees Worked With
Matt Bachand
December 20, 2019
I had an oil change and a tire rotation recently. I worked with Matt Bachand who was very knowledgeable and helpful. He even explained to me what the codes that showed on my dashboard meant and gave my worked with Matt Bachand who was very knowledgeable and helpful. He even explained to me what the codes that showed on my dashboard meant and gave my a printed copy of them. He was excellent. And I would have rated the service as excellent if the oil change had not taken an hour an a half. Next time I will call ahead to see if I can go at a less busy time. More
by Deb K
Employees Worked With
Matt Bachand
